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Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington

Luis Lainez | Page 11

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
134 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

4.9

134 Reviews

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134 Reviews of Luis Lainez

June 08, 2024

Dealership Rating
Employee Rating

Not sure they complied fully with Costco policy as I learned later after speaking with Costco In the end, got a fair deal. More

by mjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Abarca, Grady Carter

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Jun 11, 2024

Norm Reeves Honda Superstore - Huntington responded

We apologize for any confusion. We always strive to adhere to policies and ensure our customers receive fair deals. Thank you for your feedback, and we're glad you ultimately had a positive experience with us.

June 05, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was really nice and willing to help. They even brought someone who could translate for my dad. More

by christiannunez180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall , Jonathan Abarca, Grady Carter, Mason Nguyen, Reymond Nguyen, Connie Perea

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Jun 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled we could provide assistance and accommodate your needs. Your satisfaction is our priority, and we appreciate your feedback.

June 04, 2024

Dealership Rating
Employee Rating

The staff is professional and pleasant, work is completed in a timely manner, the service team makes sure I understand what was done and answers my questions in a professional manner. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos , Jonathan Abarca, Emily Dickerson, Daniel Joo, Reymond Nguyen, Connie Perea

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Jun 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

June 04, 2024

Dealership Rating
Employee Rating

Grady and James Nguyen provided exceptional service. They listened to what I needed and processed transaction quickly More

by thelonelyrobot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grady Carter, James Nguyen

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Jun 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience! Grady and James take pride in delivering exceptional service and efficiency. We appreciate your feedback and look forward to serving you again in the future.

May 31, 2024

Dealership Rating
Employee Rating

Everyone was so helpful in making my search for a new lease the easiest possible! I can’t thank this team enough for helping me choose out a great car for my new phase of life in OC! More

by courtney66.smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia , Jonathan Abarca, Grady Carter, Ivann Garcia

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Jun 03, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that our team made your car search easy and enjoyable. Enjoy your new car and welcome to the OC community!

May 24, 2024

Dealership Rating
Employee Rating

I got the great service from Mason Nguyen. Will refer him for my next purchase. More

by domy19822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Luke, Mason Nguyen

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May 30, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Mason Nguyen and look forward to assisting you with your next purchase.

May 23, 2024

Dealership Rating
Employee Rating

Joe, the used sales manager was amazing. Sales and finance staff were a huge help! I would definitely buy a car from here again. More

by trevorinc702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arreola, Emily Dickerson, Jenny Vo, Carlos and Joseph

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May 24, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Joe and our team. We look forward to serving you again in the future!

May 17, 2024

Dealership Rating
Employee Rating

Luis did a fantastic job helping me through the entire buying process and made it stress free More

by aaliyah.demery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 21, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing review! We're delighted to hear Luis provided you with a stress-free buying experience. We'll be sure to pass along your kind words to him. We appreciate your support!

May 14, 2024

Dealership Rating
Employee Rating

Excellent customer service by Nick. It was great experience in leasing a new Honda CR-V with Nick and team. More

by Rehana Awan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall , Nick Diakatos

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May 15, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Nick and the team made your leasing experience with the new Honda CR-V a great one.

May 03, 2024

Dealership Rating
Employee Rating

Everybody for sales is wonderful. I enjoy this car very much. Thank you very much. More

by songhh1542
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ivann Garcia, Mason Nguyen

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May 07, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled you're enjoying your new car. If you ever need anything else, feel free to reach out. Happy driving!

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