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Luis Laparra
Luis Laparra at Kelly Honda
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Luis Laparra

Sales Consultant

Kelly Honda

540 Lynnway
Lynn, MA 01905

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rated
14 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Specialties & Trainings

Have technician experience prior to being a sales consultant.

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rated

14 Reviews

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14 Reviews of Luis Laparra

April 17, 2024

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Employee Rating

The dealership is great and affordable , services is great too. Wonderful customer services. Thank you. More

by Wilsonochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Lopez, Amy Grigoryan, Christine Delorbe, Sal Castro, Nestor Monroy, Melanie Caceres, Angel Isales, Alex Monroy , Cody Michael

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Apr 24, 2024

Kelly Honda responded

Thank you, Wilson! We're thrilled to hear that you had a great experience with our dealership and found our services affordable. Providing excellent customer service is our top priority, and we're delighted that you had a wonderful experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

February 20, 2024

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Employee Rating

Luis Laparra is by far the best salesman we have ever worked with. It’s amazing to me that when I come in for an oil change and he sees me, he knows me by name! There is no one else I would ever go to More

by Stmeuse
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Wendt, Jeff Rumson

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Feb 27, 2024

Kelly Honda responded

This is very kind of you to say, Stmeuse! It's great to know that Luis made such a positive impression on you and that he goes above and beyond to make your experience memorable. We'll be sure to pass along your kind words to him. If you ever need anything else, please don't hesitate to reach out!

February 08, 2023

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Employee Rating

Very good employee , very helpful through out process. Definitely would recommend this employee to others. More

by Floresjustin056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Castro, Jose Perez, Juan Tabares , Cody Michael

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May 20, 2022

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Employee Rating

Joseph was able to find me a good deal on my lease. He broke down every challenge I threw on him. More

by Delrosario396
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Oise

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March 01, 2022

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Employee Rating

Very good service and informative. The whole experience from service to waiting at the lobby. Awesome as always More

by Jmacario
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gaudreau

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Mar 10, 2022

Kelly Honda responded

We love to hear that! It is great that you had such a good experience with us and Luis and Krystal made sure you were well taken care of!

August 15, 2021

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Employee Rating

Excelente customer service. I would definitively recommend this dealer to my friends and family. Very friendly personnel. Great communication. Great ways to stay in touch More

by Llop3751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Murphy, Jonathan Lopez

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Aug 27, 2021

Kelly Honda responded

That means a lot to us! We're happy to know that you had such a great time working with Luis, Jonathan, and Morgan. It is great that all three took such good care of you and made sure everything ran smoothly. Thank you for sharing!

March 19, 2021

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Employee Rating

Luis Laparra was a great dealer. He helped me with all of my questions and made me feel good about my decision. He made sure I have getting the car I needed for me. More

by Stephanie Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 23, 2021

Kelly Honda responded

On behalf of Luis, thank you, Stephanie! We are happy to know that you had such a great experience and that Luis answered all your questions. We really appreciate you taking the time to share this with us!

October 17, 2020

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Thank you for the wonderful customer service. Luis at Kelly Honda was so knowledgeable and extremely helpful. I have been a customer here for many years and have never had a bad experience from sales to More

by kfields.fields15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 19, 2020

Kelly Honda responded

On behalf of Luis, thank you for taking the time to share your experience with us! We are pleased to know that you had such a great experience and that Luis was so kind and helpful. We appreciate your support! We will be sure to pass this along to Luis!

August 04, 2020

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Employee Rating

Great experience. Pleasant, not pressured. Did a lot of searching online and via cell phone to find a good deal. Kelly was best. Salesman was effective and efficient and explained what I needed. The GM was More

by Rick.navarro9
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Moore

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Aug 05, 2020

Kelly Honda responded

Thank you, Rick! We are pleased to know that you had a great experience and that Luis and John took excellent care of you. It is great to know that Joe, the general manager, was also so knowledgable and made sure you had a stress-free experience. We appreciate you taking the time to share your feedback with us! Take care, Rick!

June 24, 2020

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Employee Rating

The best experience ever! I came in and Luis helped me with my questions and found a car that I see was a major upgrade from my current vehicle! More

by Jmacario
Recommend Dealer
Yes
Helpful
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Jun 24, 2020

Kelly Honda responded

That is great to hear! We are glad that you had such a terrific experience and that Luis took excellent care of you. It is great that he helped you get into a new vehicle that was a major upgrade as well! Thank you for taking the time to share your experience with us! Enjoy your new car!

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