Luis Lua | Page 3
Senior Customer Advocate
Wilsonville Toyota
9155 Boeckman Rd.
Wilsonville, OR 97070
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
80 Reviews
Write a Review80 Reviews of Luis Lua
May 03, 2023
Not only was I helped the minute I walked into the dealership, I completely scored by getting Luis Lua as my rep. Luis was patient, listened to what I wanted, was informative, and went so far above an dealership, I completely scored by getting Luis Lua as my rep. Luis was patient, listened to what I wanted, was informative, and went so far above and beyond to not only get me the exact car I wanted, but help me return the rental car I had. Luis never rushed me. He always had a sense of humor. He was kind and really knows his stuff! I wish I had more money to buy more cars from Luis at Wilsonville. It sounds like a bunch of bull, but I mean it all. More
April 29, 2023
We knew exactly what vehicle we were shopping for and called before we drove to the dealership as we were not local to the area. Upon arrival Luis already had our information and the car was ready for us called before we drove to the dealership as we were not local to the area. Upon arrival Luis already had our information and the car was ready for us to test drive. There was no pressure, Luis answered all of our questions and made the whole process simple from start to finish. Generally buying a car feels like an entire day process, but at Wilsonville Toyota once we made the decision to purchase even with how many other customers were there and the car getting cleaned and prepped plus doing the loan paperwork we were out of there within 90 minutes. Luis was very professional, friendly and easy to work with. I would highly recommend purchasing from Wilsonville Toyota and will go back again when we need another vehicle. More
March 31, 2023
Luis Lua was the sellsmen who helped me with everything over the telephone. Once I arrived it was a very clean establishment. It was a easy and fast process and I very much appreciate this company for help over the telephone. Once I arrived it was a very clean establishment. It was a easy and fast process and I very much appreciate this company for helping me get approved when a lot of places wouldn't. I give them 5 stars because from start to finish there was absolutely zero hassle. I love my car and I'm not paying an arm and a leg for it. Thanks again Luis for all the help! More
March 31, 2023
Luis and Wilsonville Toyota were easy to work with. Luis did a great job finding the right vehicle for my budget and style. This is our 4th purchase from them and we will be back again! Luis did a great job finding the right vehicle for my budget and style. This is our 4th purchase from them and we will be back again! More
Other Employees Tagged: John Scott "503JSP" Payne, Austin Hutcheson, Troy Gregston, Christopher Wallace, Darby Sotelo , Neil Barker
March 08, 2023
Luis Lua and Austin Givens were fantastic. They handled all my challenges and exceeded expectations. I am not the “perfect” car buyer, I experience anxiety and frustration with these processes They handled all my challenges and exceeded expectations. I am not the “perfect” car buyer, I experience anxiety and frustration with these processes! Neither of them gave up or reduced the level of customer service! They didn’t skip a beat and never got frustrated with me, kept me updated, and stayed personable throughout! Shoutout to the sales manager Troy and GM Josh, both were kind and considerate throughout the process!! Thank you for everything!! More
Other Employees Tagged: Troy Gregston , Austin Givens
February 02, 2023
Great Salesman, easy process, I would definitely recommend sales and especially service department! Luis is easy going and amazing! recommend sales and especially service department! Luis is easy going and amazing! More
Other Employees Tagged: Erubey Pureco
January 18, 2023
Had a very good experience with Luis Lua this weekend purchasing my new 4runner. He was very knowledgeable and professional! No pressure whatsoever was a GREAT change. 1st time at Wilsonville Toyota, it purchasing my new 4runner. He was very knowledgeable and professional! No pressure whatsoever was a GREAT change. 1st time at Wilsonville Toyota, it will not be the last. Thank you LUI! More