Luis Medina

I recently purchased a brand-new Toyota Prius, and while I’m extremely satisfied with the car itself, my experience at the dealership had its ups and downs. First, the negotiation process was unnecessa I’m extremely satisfied with the car itself, my experience at the dealership had its ups and downs. First, the negotiation process was unnecessarily long—**five hours**—despite having an excellent credit score. Instead of a smooth, straightforward transaction, it felt like a back-and-forth game. The sales tactics were frustrating; just give me the deal I want without the runaround. Additionally, I was promised a full detailing upon delivery, but what I received was essentially a quick wash. The exterior still had water spots, and the interior had dust in places, making it clear it wasn’t thoroughly cleaned. I ended up paying for my own detailing service afterward, which was disappointing after spending so much on a new car. That said, the **Toyota Prius is fantastic**—great on gas, smooth ride, and exactly what I wanted. I’d highly recommend it to anyone looking to save at the pump. Overall, I love my car, but the dealership experience could have been much better. If they streamline their sales process and actually deliver on promised services (like detailing), it would be a 5-star experience. **3.5/5** for now. More

by SARYNOU82 Verified Customer Verified Customer

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Even though I had an appointment I still waited 3 hours for an oil change. I also reported trouble with the screen and was told nothing is wrong with it. When my car was returned they had removed my mat for an oil change. I also reported trouble with the screen and was told nothing is wrong with it. When my car was returned they had removed my mat and dropped all the dirt on the mat underneath which was clean. More

by QUIROZ.M2007 Verified Customer Verified Customer

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Everyone is very helpful and want your business they would do everything for you to walk out with your favorite car would do everything for you to walk out with your favorite car More

by CHAVEZALEX65 Verified Customer Verified Customer

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I love my Bz4X and the service department at Claremont. Toyota. Olivia, my go to associate always makes me feel special and gets me out quickly. Toyota. Olivia, my go to associate always makes me feel special and gets me out quickly. More

by CRAIGROBERTS001 Verified Customer Verified Customer

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Claremont Toyota is the place to go! Nothing can go wrong with their great and professional service. Thank you, Arturo Hermosillo and Luis Medina! Nothing can go wrong with their great and professional service. Thank you, Arturo Hermosillo and Luis Medina! More

by LUISPROFIT Verified Customer Verified Customer

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I recently had the pleasure of visiting Toyota Claremont, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was friendly, professional, and attentive. The showroom and I couldn't be more impressed with the experience. From the moment I walked in, the staff was friendly, professional, and attentive. The showroom was clean and inviting, and the entire team went above and beyond to ensure my visit was smooth and enjoyable. The sales team was incredibly knowledgeable, patiently answering all my questions and helping me find the perfect vehicle that suited my needs and budget. They never pressured me into making a decision, which made the process stress-free and enjoyable. The financing process was equally seamless, with transparent communication and no hidden surprises. It was clear that they genuinely cared about finding the best deal for me. A special shoutout to the service department as well! Scheduling maintenance was easy, and the technicians were efficient and thorough. I left feeling confident that my car was in great hands. Toyota Claremont sets the bar high for customer service, and I highly recommend them to anyone in the market for a new car or reliable service. I’ll definitely be returning for my future car needs More

by LUISPROFIT Verified Customer Verified Customer

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Excelente servicio y muy eficiente la persona que me atendió desde el principio llamado Luis muy agradable estoy agradecida atendió desde el principio llamado Luis muy agradable estoy agradecida More

by VERONICACALDERON1969 Verified Customer Verified Customer

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Luis was amazing from the beginning, he answered all of our questions. His customer service was great and would highly recommend him. I will come back for sure for my next car. our questions. His customer service was great and would highly recommend him. I will come back for sure for my next car. More

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Great customer service. Luis Medina was my salesman and he was very efficient and thourogh. Luis Medina was my salesman and he was very efficient and thourogh. More

by ANDERSONJESS1234 Verified Customer Verified Customer

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My salesperson Luis, was extremely helpful, knowledgeable in everything I asked. He was pleasant to work with. in everything I asked. He was pleasant to work with. More

by YURIFIMBRES98 Verified Customer Verified Customer

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