Edgar Rodriguez

Nothing but problems since I bought the car. The customer service after purchase is the worst. No follow up nor call backs when ask about certain problems with car. I will not recommend this The customer service after purchase is the worst. No follow up nor call backs when ask about certain problems with car. I will not recommend this Toyota dealership until my problem is corrected. . No th am you. More

by OMAR.CABRAL Verified Customer Verified Customer

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Claremont Toyota exemplifies how a dealership should be run. Full stock, knowledgeable staff, and efficient processes make for an enjoyable car-buying experience. run. Full stock, knowledgeable staff, and efficient processes make for an enjoyable car-buying experience. More

by Tracy Watzek Verified Customer Verified Customer

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I recently purchased a brand-new Toyota Prius, and while I’m extremely satisfied with the car itself, my experience at the dealership had its ups and downs. First, the negotiation process was unnecessa I’m extremely satisfied with the car itself, my experience at the dealership had its ups and downs. First, the negotiation process was unnecessarily long—**five hours**—despite having an excellent credit score. Instead of a smooth, straightforward transaction, it felt like a back-and-forth game. The sales tactics were frustrating; just give me the deal I want without the runaround. Additionally, I was promised a full detailing upon delivery, but what I received was essentially a quick wash. The exterior still had water spots, and the interior had dust in places, making it clear it wasn’t thoroughly cleaned. I ended up paying for my own detailing service afterward, which was disappointing after spending so much on a new car. That said, the **Toyota Prius is fantastic**—great on gas, smooth ride, and exactly what I wanted. I’d highly recommend it to anyone looking to save at the pump. Overall, I love my car, but the dealership experience could have been much better. If they streamline their sales process and actually deliver on promised services (like detailing), it would be a 5-star experience. **3.5/5** for now. More

by SARYNOU82 Verified Customer Verified Customer

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It was an average experience for a car dealership. The music in the lobby was ridiculously loud and made the car buying experience even more stressful. It was pretty much the same experience as the The music in the lobby was ridiculously loud and made the car buying experience even more stressful. It was pretty much the same experience as the typical high pressure auto dealership. One of the sales people even said. “ come on, what can we do to make a deal tonight”. I gave them my answer and they couldn’t make it work “. If it wasn’t for Carolyn following up and being so kind and non pressure. I would have gone somewhere else. More

by BPTHORP Verified Customer Verified Customer

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This dealership made everything a smooth purchasing process. Everyone is very nice and welcoming. Can’t wait for my new car. process. Everyone is very nice and welcoming. Can’t wait for my new car. More

by CRISTELAZAPATA Verified Customer Verified Customer

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Thank you for showing my daughter so much kindness! She was thrilled with her first car. She was thrilled with her first car. More

by JENSWARTZ6 Verified Customer Verified Customer

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I worked with Avril and she was wonderful at answering my questions and providing clarity ahead of my arrival to the dealership. Mickey helped us test drive the car, and he was great, too. Financing took muc questions and providing clarity ahead of my arrival to the dealership. Mickey helped us test drive the car, and he was great, too. Financing took much longer than expected. I didn’t appreciate all the upselling. All in all, it took about 2 hours to get financing done, even though we were paying in cash. Given that I had already communicated with the dealership several times before arrival, and they gave me a list of items to bring on the day of my visit, I would have appreciated the heads up that I would also need a checkbook. It would have saved us time and money, as I ended up having to overnight my check the next day, which was an unecessary hassle. More

by Lt345 Verified Customer Verified Customer

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Great people willing to help others, they went above and beyond. They’re even helping me on the faults of the other dealer I went to. beyond. They’re even helping me on the faults of the other dealer I went to. More

by COLT1G Verified Customer Verified Customer

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Great dealership I was very happy with the customer service. I would highly recommend this dealer to anyone who’s looking in purchasing a new vehicle. service. I would highly recommend this dealer to anyone who’s looking in purchasing a new vehicle. More

by LUISCOMPOSITES Verified Customer Verified Customer

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Customer service is very good explained everything properly gave us very good deals thank you properly gave us very good deals thank you More

by SINGHDEEPK Verified Customer Verified Customer

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