Luis Mendoza | Page 20

Great experience! Im so happy with the service I’ve been getting lately with this Toyota location. I received not once but feel times the best customer service from the Im so happy with the service I’ve been getting lately with this Toyota location. I received not once but feel times the best customer service from the consultant Jennifer Burton. She really care about the customers, very helpful and kind! More

by michellexu_usa Verified Customer Verified Customer

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Awesome Great experience and keep you in the loop in what is going on. Great customer service skills and personable. I loved the experience and the feedback I Great experience and keep you in the loop in what is going on. Great customer service skills and personable. I loved the experience and the feedback I received from Dino and Luis M. I will recommend it to other friends and family. More

by arnoldjen21 Verified Customer Verified Customer

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Worst after sales support I drove 2 hours to this dealership as their prices seemed good. My experience started with 2 sales reps meeting me when I drove in fighting to get th I drove 2 hours to this dealership as their prices seemed good. My experience started with 2 sales reps meeting me when I drove in fighting to get the business. Sales process itself was alright although their fees ($899+$499) seemed excessive. Once the sale was done they basically washed their hands off me. On my two hour drive back home after picking my my car I good a terrible scraping sound. When looking under the car, the plate protecting the engine had come loose and was dragging on the ground...car was barely driveable. Called the dealership and my sales rep and set them photos..they said there was nothing they could do and I had to bring the car back to their service station to get it fixed. I tried to call and speak to them several times that evening but I did not get a single call back. The next morning was the same, not 1 single call and people including managers avoiding my calls. Needless to say I never went back and went to the local Audi dealer to get my car fixed (that was a refreshing experience...absolutely fantastic). I took a low trade in value on my car as it was in a recent accident. It was agreed that my insurance adjuster would come in the next day or two to access damage. When he showed up my car was already on a transporter being sent to auction and could not be inspected. Needless to say that is a loss of $s to me. I left my ez-pass in my traded in car. The rep said he would mail it to me. Two weeks later I still haven't received it. I am sorry to say that this dealership is an embarrassment to the Toyota name. I never leave reviews and I thought it was needed in this case. More

by ALOG Verified Customer Verified Customer

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Professional and respectful care It is one out of very few services where I was treated with dignity (I happen to be a woman, unfortunately, :o)) Very professional, caring, and inform It is one out of very few services where I was treated with dignity (I happen to be a woman, unfortunately, :o)) Very professional, caring, and informed approach from all sales rep. I may highly, highly recommend! More

by DR.EVA.SMID Verified Customer Verified Customer

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Car upgrade I went in for an oil change and they offered me a deal I couldn’t refuse. Left with a brand new zero miles 4-runner for almost the same price I was pa I went in for an oil change and they offered me a deal I couldn’t refuse. Left with a brand new zero miles 4-runner for almost the same price I was paying for an older model 2017 with 50000 miles. Great service as always! No one else comes even close! More

by sg05721 Verified Customer Verified Customer

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The deal was quickly negotiated Sales team very cordial. Dealt with Rossel and Luis for the most part. Felt the initial offer for my trade-in was low, but was able to rather easily n Sales team very cordial. Dealt with Rossel and Luis for the most part. Felt the initial offer for my trade-in was low, but was able to rather easily negotiate that to a reasonable price. Any issue that I did have, I take responsibility for, as I probably could have done a little better, but was not really in the mood to hash things out for a little more. I am a little disappointed that the car I bought did not have new floor mats. I did take the old floor mats from my old car (same type of car, different year), but thats a little unsatisfactory. Finance was pretty straightforward. Overall the car is nice, and that's the bottom line. More

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El mejor precio Te dan el mejor precio del mercado, son sinceros y tienen paquetes de cuidado del vehículo demasiado económico, vale la pena obtener su nuevo auto ahí Te dan el mejor precio del mercado, son sinceros y tienen paquetes de cuidado del vehículo demasiado económico, vale la pena obtener su nuevo auto ahí, gracias muchachos More

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Luis was great! Luis made the whole experience great and was very accommodating. I have been car shopping for a while and finally I found a sales person who wasn’t pu Luis made the whole experience great and was very accommodating. I have been car shopping for a while and finally I found a sales person who wasn’t pushy and didn’t waste my time. More

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Great. Great customer service. I will recommend Al Hendrickson to others. From the moment I arrived at the dealership my experience was good. Thank you guys! Great customer service. I will recommend Al Hendrickson to others. From the moment I arrived at the dealership my experience was good. Thank you guys!! More

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Exceptional customer service Felt like family. A wonderful experience. Delivered as promised with no hassles or complaints. Highly recommended. Will be a repeat customer. Thank yo Felt like family. A wonderful experience. Delivered as promised with no hassles or complaints. Highly recommended. Will be a repeat customer. Thank you very much. More

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