Nick Koch

It was an honor to work with Mike, this is my 4th brand new car bought from this dealership and hands down Mike was the best salesman I have had the pleasure of working with, 100% recommend if you are shop new car bought from this dealership and hands down Mike was the best salesman I have had the pleasure of working with, 100% recommend if you are shopping for a new car go see MIKE!!! Super informative, keeps you in the loop every step of the way, gives you time to think, all around the best experience I have ever had when buying a car!! More

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.y car has 33k miles on it my ac stopped working. This location took me the soonest which was nice but the rep I got Nick was horrible. He never returned my calls I had to make a follow up appointment bec location took me the soonest which was nice but the rep I got Nick was horrible. He never returned my calls I had to make a follow up appointment because my compressor was replaced but my ac was still not blowing cold and I smelt the freon leaking. He then called me instead of the manager I asked for he made an appointment a week from that date because he said he would have a loner car for me. The appointment was not made the k fully I called to confirm before I left because I had no faith in him and I didn't get a confirmation text. Glad I did because there was no appointment made he apologized and forgot who I even was made the appointment for the next day promised me a loaner. Again he didn't make the appointment like he said I waited 4 hours to get the confirmation and did t so I called service and made the appointment myself. When I went in the next day he had me wait instead of giving me the loaner, for that I wouldn't have waited a week with no cold ac. After waiting an hour he said the technicians checked it all and said it was blowing good. I just left I didn't want to deal with him anymore I live in Deltona and the trip was far for me. I'm going to deal with DeLand hopefully they can fix the problem because it still not blowing cold air More

by D Sandell Verified Customer Verified Customer

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Great customer service by Luis Rolon who greeted me and explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would be next for my car and when I should expect to do the work as far as a timeline. He was kind and very respectable to me. More

by smontgomery6 Verified Customer Verified Customer

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Jennifer was excellent she kept informed throughout the day on the status of my Kia. day on the status of my Kia. More

by lisabowen72 Verified Customer Verified Customer

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I try to keep having my serviced at the dealer so I am able to get original parts I need to. able to get original parts I need to. More

by ronheil12 Verified Customer Verified Customer

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Staff and services are way better than the impression left by the physical location itself. left by the physical location itself. More

by 123driver Verified Customer Verified Customer

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Great service. Got the job done quicker than what they said they would. Which is good considering all the work they did Got the job done quicker than what they said they would. Which is good considering all the work they did More

by MJSMITH83 Verified Customer Verified Customer

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Very helpful staff and friendly. Ready to guide in the right way too. Fir my car service was very much satisfied Ready to guide in the right way too. Fir my car service was very much satisfied More

by sabirajamal10 Verified Customer Verified Customer

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Good turnaround. They provide good info to make decisions. It is my go to dealership. They provide good info to make decisions. It is my go to dealership. More

by christian.boutin Verified Customer Verified Customer

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Everyone was very friendly and polite but they didn’t follow through on what they promised. No communication within the departments. It was very much an out of site, out of mind situation. Not a good exp follow through on what they promised. No communication within the departments. It was very much an out of site, out of mind situation. Not a good experience. More

by semurray50 Verified Customer Verified Customer

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