Patrick Maximenk

Unorganized and non communicative. When changes occur during servicing it is not relayed to the car owner. Parts not available or status in which the car would be finished. If a call i When changes occur during servicing it is not relayed to the car owner. Parts not available or status in which the car would be finished. If a call is made, it isn’t within a timeframe which the vehicle can be retrieved by the owner. An example would be calling the owner when it’s ready but the department will close before they can arrive and have to wait until the next day to pick up More

by ROBERTCRAVATTA Verified Customer Verified Customer

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Always have a pleasant experience here when I bring my car for service. Bought the car here and it they have never been less than awesome! car for service. Bought the car here and it they have never been less than awesome! More

by merrill1 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I want to give a huge shoutout to Alex in the Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, or not reaching the right person. When I finally got Alex on the phone, he tried to transfer me, but when it didn't work, he didn't just send me back through the system. He actually told me, "Give me a second," and walked over to the service department himself to make sure I got connected with someone who could help. What really stood out was that he didn't stop there. He followed up with me afterward to make sure my appointment was scheduled and everything was taken care of. Alex was friendly, genuine, patient, and just easy to talk to. He never made me feel rushed and honestly made a frustrating situation so much easier. By the end of the call, it felt like I was talking to someone I'd known for years. Kia North is lucky to have him. Employees like Alex are hard to find. If you call and get Alex in customer appointments, you're in good hands. He'll make sure it gets done. Thanks again, Alex. You're the man! More

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Friendly staff. Affordable service, kept up to date on service, good explanations and communication with me. Affordable service, kept up to date on service, good explanations and communication with me. More

by daizee407 Verified Customer Verified Customer

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Great customer service by Luis Rolon who greeted me and explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would be next for my car and when I should expect to do the work as far as a timeline. He was kind and very respectable to me. More

by smontgomery6 Verified Customer Verified Customer

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Greenway Kia North is a great place to go when servicing my Kia. The people at the dealership are great and I’m satisfied with their work. my Kia. The people at the dealership are great and I’m satisfied with their work. More

by COPE_STRONGI Verified Customer Verified Customer

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It was GREAT! I had an appointment for 8:30am and before I could finish my 4 mile walk, they were calling me to tell me my vehicle was ready! Excellent experience I had an appointment for 8:30am and before I could finish my 4 mile walk, they were calling me to tell me my vehicle was ready! Excellent experience and very efficient, in light of the construction that is taking place there! More

by Robert Malone Verified Customer Verified Customer

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I try to keep having my serviced at the dealer so I am able to get original parts I need to. able to get original parts I need to. More

by ronheil12 Verified Customer Verified Customer

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Service department handled an extensive engine warranty repair. The car is now running great . Thank you repair. The car is now running great . Thank you More

by r1scott0 Verified Customer Verified Customer

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Very helpful staff and friendly. Ready to guide in the right way too. Fir my car service was very much satisfied Ready to guide in the right way too. Fir my car service was very much satisfied More

by sabirajamal10 Verified Customer Verified Customer

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