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Luis Puente
Luis Puente at Courtesy Nissan

Luis Puente

General Sales Manager

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.3
30 Reviews
4.3

30 Reviews

Write a Review

Languages Spoken

Spanish Spanish

30 Reviews of Luis Puente

November 20, 2025

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Employee Rating

Gido Saad helped make the buying process so easy. I felt like I was very well taken care of by a knowledgeable staff. More

by shellvaughan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gido Saad (Yiries Saad)

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Nov 21, 2025

Courtesy Nissan responded

Thank you so much for your review! We're thrilled to hear that Gido made the buying process easy and that you felt well taken care of by our knowledgeable team. We truly appreciate your trust in us, and we’re here for you anytime you need anything. Enjoy your new vehicle!

November 20, 2025

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My experience was great, great customer service from atart to finish from everyone that had something to do with the purchase of my new vehicle!! More

by Mahoganny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams

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Nov 21, 2025

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was great from start to finish and that our team took good care of you throughout your purchase. Congratulations on your new vehicle, and welcome to the Clay Cooley Nissan family! If you ever need anything or have any questions, we’re always here to help. Enjoy the ride!

November 10, 2025

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I’ve had the worst experience with this dealership and its staff. They are nearly impossible to get ahold of, and after three months, I’m still waiting for the paperwork I requested. I even spoke with a m More

by Dee
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Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 11, 2025

Courtesy Nissan responded

Hi Dee! this is Angela. I'm one of the managers here at Clay Cooley Nissan of Richardson. Thank you for sharing I apologize for the lack of communication. Please reach out directly at 972-792-5657 or aduran@comeseeclay.com. I'd be more than happy to get you that paperwork and anything else you need.

November 04, 2025

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Absolutely horrible experience that included manipulation and exaggeration on deal! Finance even tried to overcharge payments that would of totaled $10,000 extra in the time of loan More

by RAMIRO.CANTU2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Reginald

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Nov 06, 2025

Courtesy Nissan responded

Mr. Ramiro, this is Angela I'm one of the managers here at Clay Cooley Nissan of Richardson. I’m truly sorry to hear about your experience, that’s never the impression we want to leave. I’d really appreciate the opportunity to personally look into this and make things right for you. Please contact me directly at your earliest convenience so we can discuss this in detail and work toward a resolution. 469-655-6745, 972-792-5657 or aduran@comeseeclay.com

October 08, 2025

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This is our 4th car from Sarkar and we’re never disappointed with his service. More

by JENLYNNSTEP114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suvodip Sarkar

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Oct 21, 2025

Courtesy Nissan responded

Thank you so much for your continued loyalty and trust! We’re thrilled to hear that Sarkar has provided excellent service time and time again. We truly appreciate your support and look forward to helping with your next vehicle at Clay Cooley Nissan of Richardson!

September 02, 2025

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Reggie was really great to work with. Glad we made the trip out to Richardson! More

by MARK.01.ALVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Huff, Teddy Ervin, Mike White, Jonathan Mejia, Brandon Johnson , Alejandra Fierro

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Sep 08, 2025

Courtesy Nissan responded

Thank you so much for making the trip to see us and for the kind words about Reggie! We’re thrilled you had a great experience here. If there’s anything else we can do for you, please reach out, we’re always happy to help.

August 27, 2025

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Mansour was an excellent sales representative and easy to work with through the entire process. More

by marceyrobertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos , Mansour

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Aug 31, 2025

Courtesy Nissan responded

Thank you for sharing your experience! We’re thrilled to hear that Mansour made the process smooth and enjoyable for you. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to serving you again in the future!

August 27, 2025

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Employee Rating

Casen and Johnny both were super helpful. They both were patient and worked with me till the could get the deal done! So thankful for them both and sending everyone to them! More

by Ashley.avera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rubio, Cason Cooley

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Aug 31, 2025

Courtesy Nissan responded

Hi Ashley, thank you so much for sharing your experience! We’re thrilled to hear that Cason and Johnny were able to take great care of you. Your kind words mean a lot, and we’ll be sure to share your feedback with them. We truly appreciate your trust in us and look forward to serving you again, and your referrals mean the world!

August 24, 2025

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Employee Rating

Great Experience, Great service, I love the car. Pricing was great. Didn't take very long. More

by sourav.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suvodip Sarkar

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Aug 27, 2025

Courtesy Nissan responded

Hi thank you for taking the time to leave a review for us at Clay Cooley Nissan Richardson. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

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Employee Rating

great team ith great customer service skills appreciate the teams help for both purchasing the pathfinder and the rogue More

by awilegallw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos, Reggie Huff, Christopher Kye

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Aug 24, 2025

Courtesy Nissan responded

Thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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