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Luis Rodriguez
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Luis Rodriguez | Page 23
MINI Service Advisor
MINI of Allentown
4600 Crackersport Road
Allentown, PA 18104
252 Reviews
Luis has been with the organization for over 15 years and started as part of the BMW Service department as car washer. His passion for the BMW and MINI brands made his career with the Daniels Organization long lasting. His years of experience and knowledge make it easy for him to help find solutions. He has owned both BMW and MINI’s, giving him a level of understanding that customer find relatable. Luis is easy to talk to and can make even the most complex mechanical service easy to understand. He is willing to go above and beyond to help his customers.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
23 yrs
252 Reviews
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252 Reviews of Luis Rodriguez
February 24, 2018
Mini Service Quickie Any time I have a question or issue in concerns to my vehicle Luis is always willing to go step by step to ensure my mind is at ease. I always leave M Any time I have a question or issue in concerns to my vehicle Luis is always willing to go step by step to ensure my mind is at ease. I always leave Mini of Allentown knowing that my vechicle has received the best possible service and maintenance to ensure my safety on the road. More
by AB
Helpful 
February 24, 2018
OUTSTANDING and FABULOUS! Service department is FIRST CLASS!...salespeople are kind and EXTREMELY helpful and pleasant!they always accommodate me ...weather it’s getting me a c Service department is FIRST CLASS!...salespeople are kind and EXTREMELY helpful and pleasant!they always accommodate me ...weather it’s getting me a car to loan, taking me back to my house, making me fully aware at all times with my cars More
by Simchanova
Other Employees Tagged: Matt Murphy, Jolene Qiaoling Tang, Robin Cox, Webb Lingle , Ryan-the Mini mechanic
February 21, 2018
What a great group of people. Thanks Lauren and Luis!!!!! Great friendly dealership. Willing to go the extra mile. I would recommend this dealership to anyone who enjoys the Family feeling. Took the time t Great friendly dealership. Willing to go the extra mile. I would recommend this dealership to anyone who enjoys the Family feeling. Took the time to show me all the bells and whistles, knew exactly what I was looking for in my new used car. More
by Mini cooper
Other Employees Tagged: Lauren Leabman
February 13, 2018
Battery replacement I was very pleased with my recent visit to MINI of Allentown. As always I received excellent service. My service rep was very helpful and profession I was very pleased with my recent visit to MINI of Allentown. As always I received excellent service. My service rep was very helpful and professional. More
by Mountaintopper
Other Employees Tagged: Robin Cox
February 08, 2018
Detail work and Service Check My appointment was promptly scheduled with Luis Rodriguez, and my service was performed with Robin Cox with the highest of quality. Robin provided sup My appointment was promptly scheduled with Luis Rodriguez, and my service was performed with Robin Cox with the highest of quality. Robin provided superior customer service and assisted me with all questions I had. I would absolutely recommend their service to others. More
by Lpekol
Other Employees Tagged: Robin Cox
February 07, 2018
Robin and Louis were perfect in taken care of my car. Kept well informed, kept real expectations and beat the timeline by at least a week. Car is back like new. I thank Robin and Louis for taking care of Kept well informed, kept real expectations and beat the timeline by at least a week. Car is back like new. I thank Robin and Louis for taking care of my car. More
by DARREN.KYLE
Other Employees Tagged: Robin Cox
January 29, 2018
Service review I have purchased 2 Mini’s from this dealership the service is excellent. Luis is great with my car he has always delivered service way beyond my expec I have purchased 2 Mini’s from this dealership the service is excellent. Luis is great with my car he has always delivered service way beyond my expectation!! More
by Mini
January 23, 2018
Best Customer Service I bought my Mini in 2011 and the Service Department was always good but I was thrilled to learn that Robin Cox joined the team, I knew him from a prev I bought my Mini in 2011 and the Service Department was always good but I was thrilled to learn that Robin Cox joined the team, I knew him from a previous dealership, and he was always fair to me. More
by Mini Countryman
Other Employees Tagged: Robin Cox
January 22, 2018
Out of warrantee, but they still care !!! I had my wife's 2012 Countryman in for service and Robin and Luis are the best. Our car is out of warrantee and we had a unique intermittent problem t I had my wife's 2012 Countryman in for service and Robin and Luis are the best. Our car is out of warrantee and we had a unique intermittent problem that took some expertise to decipher. First they had one of their mechanics ride with me to experience the problem. Although it would not present when we went on the test drive, they investigated the computer, and would not return the car until it was completed. Never once did I think that they were going to perform something that was not needed to correct the problem. These guys know MINI, period. And they did not forget who the customer was. They are the best service department !! Lauren is our sales person who sold us the car in 2012, she is a delight. She will always go out of her way to see how my Mini Motoring experience is. This team is incredible. Thanks !! Kris K. More
by Grecian
Other Employees Tagged: Lauren Leabman, Robin Cox
December 23, 2017
Another great experience with great motoring advisor This is the second car that I purchased at Mini Allentown Lauren Leabman was my motoring advisor for the second time and she really hit it out of the This is the second car that I purchased at Mini Allentown Lauren Leabman was my motoring advisor for the second time and she really hit it out of the park for m. the dealership got me a great deal on the financing and also on my trade would’ve never gotten this at another dealership. I have been taking my other mini to the service department and will continue to Luis is great at taking care of the customers. More
by Tbolt64
Other Employees Tagged: Lauren Leabman , Clint Peters
