Luis Rodriguez
Luis Rodriguez at MINI of Allentown
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Luis Rodriguez | Page 3

MINI Service Advisor

MINI of Allentown

4600 Crackersport Road
Allentown, PA 18104

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5.0
252 Reviews

Luis has been with the organization for over 15 years and started as part of the BMW Service department as car washer. His passion for the BMW and MINI brands made his career with the Daniels Organization long lasting. His years of experience and knowledge make it easy for him to help find solutions. He has owned both BMW and MINI’s, giving him a level of understanding that customer find relatable. Luis is easy to talk to and can make even the most complex mechanical service easy to understand. He is willing to go above and beyond to help his customers.

Dealership Experience

10 yrs, 8 mos

Industry Experience

22 yrs, 11 mos

5.0

252 Reviews

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252 Reviews of Luis Rodriguez

February 21, 2022

Dealership Rating
Employee Rating

At every visit you are tended to by knowledgeable and capable people who strive to resolve the customer’s concerns and get the problem corrected and both the vehicle and driver back on the road. More

by Banjoman101145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Murphy, Robin Cox

February 07, 2022

Dealership Rating
Employee Rating

Feels like family! Lauren always pleasant and very helpful! Recommend highly to anyone who loves my car! More

by Minibrit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Leabman, Robin Cox , Clint Peters

December 02, 2021

Dealership Rating
Employee Rating

This is the second Mini I have purchased from Mini of Allentown. The people there are so friendly and helpful. The service department is amazing as well. I recommend them to everyone! More

by KG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

Clean, flexible, prompt, and professional service. Very customer focused and communication is excellent. Provides options too. More

by BuckeyeClubMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 07, 2021

Dealership Rating
Employee Rating

Lauren Leabman is great! She's knowledgeable about the product and friendly in her dealings. The service department shines, also. We're always treated as if we're the only customers in the place. More

by johndoe0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Leabman, Robin Cox

October 31, 2021

Dealership Rating
Employee Rating

Mini Service was very helpful, including a rescheduling addition that saved me time. Great job. More

by loveMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 28, 2021

Dealership Rating
Employee Rating

Great service Every Time! Friendly professional staff. Luis is terrific to work with - explains everything - in detail - so I know what's going on! Second Mini and same dealership. Love 'em! More

by MiniMiniMini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 22, 2021

Dealership Rating
Employee Rating

they’re always very willing to accommodate me with a car for the day when I need service customer service is great! More

by Ellenbkornfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 15, 2021

Dealership Rating
Employee Rating

I wrote a glowing review to dealership. Also for my service Specialist Luis. Then went to submit, had to log in & then lost the review. More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 15, 2021

Dealership Rating
Employee Rating

They have always given me excellent service and everyone is so kind. I am almost 2 hours away from the dealership. They always take me right in and service my car in a timely manner. More

by bbelo112950@ gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Cox

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