Luis Rodriguez
Luis Rodriguez at MINI of Allentown
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Luis Rodriguez | Page 4

MINI Service Advisor

MINI of Allentown

4600 Crackersport Road
Allentown, PA 18104

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5.0
252 Reviews

Luis has been with the organization for over 15 years and started as part of the BMW Service department as car washer. His passion for the BMW and MINI brands made his career with the Daniels Organization long lasting. His years of experience and knowledge make it easy for him to help find solutions. He has owned both BMW and MINI’s, giving him a level of understanding that customer find relatable. Luis is easy to talk to and can make even the most complex mechanical service easy to understand. He is willing to go above and beyond to help his customers.

Dealership Experience

10 yrs, 9 mos

Industry Experience

23 yrs

5.0

252 Reviews

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252 Reviews of Luis Rodriguez

September 20, 2021

Dealership Rating
Employee Rating

Excellent service team and excellent communication from Robin! We look forward to our service at Mini of Allentown, they know about our vehicle and always meet our needs! More

by Ruejoan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

September 18, 2021

Dealership Rating
Employee Rating

Service is wonderful. Very knowledgeable and helpful. The salesperson is great. Wouldn't buy a Mini anywhere else. More

by charlotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Leabman, Robin Cox

Sep 18, 2021

charlotte responded

Allentown is the best. Great service people and Lauren (Salesperson) is wonderful and very helpful.

August 17, 2021

Dealership Rating
Employee Rating

Matt was very helpful, knowledgeable and easy to work with. He demonstrated several vehicles for us, helped us in selecting a factory ordered vehicle. Kept in contact throughout the entire process. Upon More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Murphy , Clint Peters

August 10, 2021

Dealership Rating
Employee Rating

They're the Best! Service is too notch. People are professional and friendly. Luis my Service Advisor always explains what's needed and how long it'll take. So nothing vague. Lauren in Sales sold me m More

by MiniMiniMini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sales. Lauren.

August 04, 2021

Dealership Rating
Employee Rating

Lauren went above and beyond to help me out at my appointment. Robin and the service department were extremely helpful and efficient! More

by emilykathleengraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Leabman, Robin Cox

July 16, 2021

Dealership Rating
Employee Rating

My first visit was outstanding. Luis Rodriguez called to confirm everything with me and explained the visit to me. I enjoyed the Minis in the waiting area and enjoyed looking at the merchandise. Luis then More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 15, 2021

Dealership Rating
Employee Rating

I am pleased with the actual service of the vehicle. They got me in and out in a timely fashion. I was a little disappointed in the waiting area. The last time I was there, they had tea and hot choco More

by cvdarrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 14, 2021

Dealership Rating
Employee Rating

The service staff at Mini of Allentown (Luis and Robin) have been consistently honest and “customer first” every single time that I have interacted with them More

by jbschellenberg@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Cox

July 10, 2021

Dealership Rating
Employee Rating

Matt is always available and answers all our questions. He was very helpful with the financing and handled changing over the insurance. I highly recommend him. More

by Buddhajane11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Murphy , Clint Peters

July 04, 2021

Dealership Rating
Employee Rating

Lauren has been our sales associate for over four minis bought with her help. She is extremely knowledgeable about any mini cooper, responsive to any and all questions asked and pleasant as well. She is th More

by lslentz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Leabman, Robin Cox

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