Luis Rodriguez | Page 4
MINI Service Advisor
MINI of Allentown
4600 Crackersport Road
Allentown, PA 18104
Luis has been with the organization for over 15 years and started as part of the BMW Service department as car washer. His passion for the BMW and MINI brands made his career with the Daniels Organization long lasting. His years of experience and knowledge make it easy for him to help find solutions. He has owned both BMW and MINI’s, giving him a level of understanding that customer find relatable. Luis is easy to talk to and can make even the most complex mechanical service easy to understand. He is willing to go above and beyond to help his customers.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
23 yrs
252 Reviews
Write a Review252 Reviews of Luis Rodriguez
September 20, 2021
Excellent service team and excellent communication from Robin! We look forward to our service at Mini of Allentown, they know about our vehicle and always meet our needs! Robin! We look forward to our service at Mini of Allentown, they know about our vehicle and always meet our needs! More
Other Employees Tagged: Robin Cox, Christian Carlson, Webb Lingle, Brian Amill, Madeline Parker
August 17, 2021
Matt was very helpful, knowledgeable and easy to work with. He demonstrated several vehicles for us, helped us in selecting a factory ordered vehicle. Kept in contact throughout the entire process. Upon with. He demonstrated several vehicles for us, helped us in selecting a factory ordered vehicle. Kept in contact throughout the entire process. Upon delivery, walked us through the vehicle and made the entire process enjoyable. More
Other Employees Tagged: Matt Murphy , Clint Peters
August 10, 2021
They're the Best! Service is too notch. People are professional and friendly. Luis my Service Advisor always explains what's needed and how long it'll take. So nothing vague. Lauren in Sales sold me m professional and friendly. Luis my Service Advisor always explains what's needed and how long it'll take. So nothing vague. Lauren in Sales sold me my Mini. And it was a fun experience. Imagine! I highly recommend this dealership. More
Other Employees Tagged: Sales. Lauren.
August 04, 2021
Lauren went above and beyond to help me out at my appointment. Robin and the service department were extremely helpful and efficient! appointment. Robin and the service department were extremely helpful and efficient! More
Other Employees Tagged: Lauren Leabman, Robin Cox
July 16, 2021
My first visit was outstanding. Luis Rodriguez called to confirm everything with me and explained the visit to me. I enjoyed the Minis in the waiting area and enjoyed looking at the merchandise. Luis then confirm everything with me and explained the visit to me. I enjoyed the Minis in the waiting area and enjoyed looking at the merchandise. Luis then explained the services to me very well. Luis Rodriguez has great customer service skills and my work done was perfect. I will definitely return. Thank you Mini of Allentown and Luis Rodriguez. More
July 15, 2021
I am pleased with the actual service of the vehicle. They got me in and out in a timely fashion. I was a little disappointed in the waiting area. The last time I was there, they had tea and hot choco They got me in and out in a timely fashion. I was a little disappointed in the waiting area. The last time I was there, they had tea and hot chocolate. They had none of that this time. They also have very few (if any) outlets for customers to plug in electronic devices. More
July 14, 2021
The service staff at Mini of Allentown (Luis and Robin) have been consistently honest and “customer first” every single time that I have interacted with them have been consistently honest and “customer first” every single time that I have interacted with them More
Other Employees Tagged: Robin Cox
July 10, 2021
Matt is always available and answers all our questions. He was very helpful with the financing and handled changing over the insurance. I highly recommend him. He was very helpful with the financing and handled changing over the insurance. I highly recommend him. More
Other Employees Tagged: Matt Murphy , Clint Peters
July 04, 2021
Lauren has been our sales associate for over four minis bought with her help. She is extremely knowledgeable about any mini cooper, responsive to any and all questions asked and pleasant as well. She is th bought with her help. She is extremely knowledgeable about any mini cooper, responsive to any and all questions asked and pleasant as well. She is the real deal! Mini of Allentown only shines brighter because of her presence! More
Other Employees Tagged: Lauren Leabman, Robin Cox