Jesus was easy to talk to and informative.
He made our experience purchasing our new Hyundai Palisade very enjoyable.
He made our experience purchasing our new Hyundai Palisade very enjoyable.
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by summers4020
Other Employees Tagged:
Dom Young
, Jesus Barrera
Oct 19, 2023 -
Ideal Hyundai Buick GMC responded
Thank you for taking the time to write this review. We are pleased to hear that Jesus was able to provide an efficient and overall positive experience.
Sincerely,
The Ideal Buick GMC Hyundai Team
Helpful knowledgeable eager to please courteous kind
Dan Painter our salesman made many of the options available for us worked generously at pleasing us and finding the right premium vehicle for me
Dan Painter our salesman made many of the options available for us worked generously at pleasing us and finding the right premium vehicle for me
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by katherinelpeyton
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Painter
, Soleiman Muskitta
Oct 13, 2023 -
Ideal Hyundai Buick GMC responded
Katherine, thank you so much for visiting us and for leaving such great feedback. We are so happy Dan could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with!
Sincerely,
The Ideal Buick GMC Hyundai Team
The whole experience was great.
Abhi was very helpful in explaining the features of the Ioniq 5. I’ve never owned an EV before and Abhi made me feel comfortable with making the swit
Abhi was very helpful in explaining the features of the Ioniq 5. I’ve never owned an EV before and Abhi made me feel comfortable with making the switch. Dom was also helpful with completing and explaining the paperwork. I also thought the pricing and trade in value were fair.
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by plavrey
Verified Customer
Verified Customer
Oct 06, 2023 -
Ideal Hyundai Buick GMC responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
The Ideal Buick GMC Hyundai Team
It was the best buying experience we ever had.
We were in and out in no time
We were in and out in no time
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by dids7986
Verified Customer
Verified Customer
Other Employees Tagged:
Jesus Barrera, Soleiman Muskitta
Oct 05, 2023 -
Ideal Hyundai Buick GMC responded
We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.
Sincerely,
The Ideal Buick GMC Hyundai Team
Dealership charges $495 for theft insurance, which I did
not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other d
not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other dealership in the region had the vehicle. I am really unhappy about it.
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by martinseban
Verified Customer
Verified Customer
Oct 05, 2023 -
Ideal Hyundai Buick GMC responded
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Sincerely,
The Ideal Buick GMC Hyundai Team
I have no comments, good or bad regarding this dealership
at this time. I'll reserve my comments until
such time as i need service.
Any dealer will bend over backward to sell you a car.
It's what they d
at this time. I'll reserve my comments until
such time as i need service.
Any dealer will bend over backward to sell you a car.
It's what they do after you buy that makes them good or bad
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by 10954JCA
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Duque
, Jesus Barrera
Oct 05, 2023 -
Ideal Hyundai Buick GMC responded
Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further.
Sincerely,
The Ideal Buick GMC Hyundai Team
Very proffisional , great service.
I love how knowledgeable he is in his field . Caring and skillful.
I love how knowledgeable he is in his field . Caring and skillful.
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by rruba
Verified Customer
Verified Customer
Sep 27, 2023 -
Ideal Hyundai Buick GMC responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Ideal Buick GMC Hyundai Team
Sep 28, 2023 -
rruba responded
What a wonderful place , service was beyond good,very proffisional with attention to details . Very knowledgeable. Answered all my questions. Highly highly recommended.
Excellent!
Knowledgeable, courteous, good listener, quick and efficient! Mr Francis was a joy to work with.
Knowledgeable, courteous, good listener, quick and efficient! Mr Francis was a joy to work with.
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by kgshpar
Verified Customer
Verified Customer
Other Employees Tagged:
Dom Young
, Parrish Francis
Sep 22, 2023 -
Ideal Hyundai Buick GMC responded
We appreciate the kind words. We look forward to seeing you again in the future!
Sincerely,
The Ideal Buick GMC Hyundai Team
Roy was very helpful throughout the process.
Roy went out of his way to make sure my needs were met
Roy went out of his way to make sure my needs were met
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by nelsonschwartz7
Verified Customer
Verified Customer
Sep 14, 2023 -
Ideal Hyundai Buick GMC responded
Thank you for leaving us this great review, Nelson! We are very happy to hear that Roy could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
The Ideal Buick GMC Hyundai Team
They were very respectful and up front.
Worked with me for my down payment delay.
Worked with me for my down payment delay.
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by gypsymax
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Harbaugh, Soleiman Muskitta
Sep 11, 2023 -
Ideal Hyundai Buick GMC responded
Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership.
Sincerely,
The Ideal Buick GMC Hyundai Team
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32 yrs, 9 mos
Spanish
