Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 17

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

September 30, 2023

Dealership Rating
Employee Rating

Luis was very cool. He answered every question I had about the Truck. Didn’t feel any pressure or rushed to buy the truck More

by aaronh1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 28, 2023

Dealership Rating
Employee Rating

Luis very helpful and friendly. He was very knowledgeable of all the vehicles we were shown would definitely recommend him. More

by aarturopadilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

September 28, 2023

Dealership Rating
Employee Rating

Luis and team were fantastic to do business with! ! He treated me and my mother in law like his own family! Definitely will be coming back! More

by keith loomis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Sep 28, 2023

Norm Reeves Toyota Dallas responded

Keith, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Luis and our team here at Cowboy Toyota are glad to have you as a customer.

September 25, 2023

Dealership Rating
Employee Rating

Luis made my car buying great and was very efficient. I absolutely highly recommend him. More

by Kevin.a.sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Norm Reeves Toyota Dallas responded

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

September 23, 2023

Dealership Rating
Employee Rating

Luis was very helpful and explained everything carefully and completely. He assisted with the selection of a truck and even helped us make a second purchase! We expect our Toyotas to have a long life, but w More

by candykpugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Medina

Sep 25, 2023

Norm Reeves Toyota Dallas responded

Thanks, Candy, for sharing your thoughts about your experience with Luis here at Cowboy Toyota. Congratulations on your new vehicles! We appreciate your business and hope to see you again soon!

Sep 25, 2023

candykpugh responded

Armando was excellent, too, and very helpful. Both representatives were a pleasure to work with. I hope we are set for vehicles for a long time, but we have family members who may be purchasing soon, and we have referred them.

September 22, 2023

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Employee Rating

If you are looking for someone honest and caring Luis Santos and Cowboy Toyota is where to go. More

by Alvaradojesus733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

September 22, 2023

Dealership Rating
Employee Rating

Luis made everything easy and helpful sale perosn. First car purchase got me approved fast no problems highly recommend to work with Luis. More

by BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2023

Norm Reeves Toyota Dallas responded

Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

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Employee Rating

Un millón de gracias por la atención, ha sido muy amable, me brindó un excelente servicio More

by dayanara081815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2023

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

September 04, 2023

Dealership Rating
Employee Rating

El servicio ofrecido por el señor Luis Santos fue excepcional. Muy amigable, y rápido. Fue muy atento y paciente en todo el proceso. Nos ayudo a determinar el mejor carro y tenia mucho conocimiento More

by juanaliciatov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Norm Reeves Toyota Dallas responded

It's fantastic to hear that Louis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

September 02, 2023

Dealership Rating
Employee Rating

Luis did a great job and making my experience very easy. My next car I will be back and get it from him! More

by phillips_shaun2006
Recommend Dealer
Yes
Sep 03, 2023

Norm Reeves Toyota Dallas responded

Thank you, Shaun, for your business and this review. We're happy to hear that Luis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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