Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 18

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

August 31, 2023

Dealership Rating
Employee Rating

This dealers ship is one of the best Toyota dealerships in Texas. I highly recommend ! More

by elvisjimenez525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena , Justin Auchter, Carlos Lopez

Aug 31, 2023

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Elvis, and we hope to see you again!

August 31, 2023

Dealership Rating
Employee Rating

We had been searching for a family car for several months now.. and only because my wife's friend saw Lu's post did we stop in Cowboy Toyota. We got there and asked for Lu and told him we had a mutual More

by Soccer Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

August 27, 2023

Dealership Rating
Employee Rating

Great location Luis santos very professional and Richard was very clear and quick. Awesome experience More

by cruz468control
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Aug 27, 2023

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at Cowboy Toyota.

August 26, 2023

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Employee Rating

Exelente servicio Gracias Luis por toda la hayuda . 100% recomendado . Me encanta mi carro mil Gracias More

by mirnabecerra27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Luis and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

August 25, 2023

Dealership Rating
Employee Rating

Great job and help smooth process 5 star process and very pleased with car performance More

by dhwilkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror, Ivan Williams

Aug 26, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 23, 2023

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Employee Rating

Luis was incredible helpful. He was knowledgeable about his dealership, knew where to draw the line, and worked to ensure he took care of the customer. He made sure to put in the More

by CarBuyerLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Aug 24, 2023

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that Luis had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 22, 2023

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Employee Rating

I have been shopping for some time now. I’m very indecisive. Most pick up on that and I know they feel as if I’m wasting their time and I am since I still haven’t purchased anything. The wa More

by Raiderjoe35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Norm Reeves Toyota Dallas responded

Joe, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Luis can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 22, 2023

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Employee Rating

Great service and Great knowledge over all on what we had questions we had. Made us feel as we belonged in the Toyota family. More

by sanins1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Norm Reeves Toyota Dallas responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

August 06, 2023

Dealership Rating
Employee Rating

Luis is a great salesman always looks for what is best for his customers and helps find what they are looking for, this is my second time get a car from cowboy toyota with Luis Santos. More

by lilyrosales8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Norm Reeves Toyota Dallas responded

Lily, it's great to hear that Luis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

August 03, 2023

Dealership Rating
Employee Rating

Excelente atención Luis santos y agente de financiamiento se recomiendan buen trabajo sigan así goo job More

by jdawuahri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Aug 04, 2023

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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