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Luis Santos

Overview Reviews (354) Inventory (170)

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Luis Santos

Luis Santos | Page 33

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.9

354 Reviews

Overview Reviews (354) Inventory (170)

Dealership Experience

11 yrs, 6 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Trucks and SUVs

4.9

354 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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354 Reviews of Luis Santos

June 21, 2022

Dealership Rating

Employee Rating

Service was excellent. Bought my Fj Cruiser from Luis Santos. He was very friendly, helpful and knowledgeable. Over all service was excellent. Bought my Fj Cruiser from Luis Santos. He was very friendly, helpful and knowledgeable. Over all service was excellent. More

by angie12st

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 22, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

June 20, 2022

Dealership Rating

Employee Rating

Luis Santos was great. We wasn’t in the dealership long at all we enjoyed him and everyone was great!! We wasn’t in the dealership long at all we enjoyed him and everyone was great!! More

by Go lions Cowboys suck

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2022 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

June 12, 2022

Dealership Rating

Employee Rating

Brett & Luis took care of me . They did an outstanding job , I went in just to explore my options and they worked with me and I left with a car . They were amazing and extremely ni They did an outstanding job , I went in just to explore my options and they worked with me and I left with a car . They were amazing and extremely nice . More

by Clarity

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 13, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

June 12, 2022

Dealership Rating

Employee Rating

Very nice are will let people know about this car dealerships professional work thank you very much dealerships professional work thank you very much More

by saah.oliver

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: David Ruiz Blas , Walter Parker Jr.

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Jun 13, 2022 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

June 10, 2022

Dealership Rating

Employee Rating

Great costumer service, Luis was very nice and helpful he made the process very easy for me! made the process very easy for me! More

by Sandra

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 13, 2022 -

Norm Reeves Toyota Dallas responded

May 24, 2022

Dealership Rating

Employee Rating

This was my 2nd car bought from Luis Santos. You make buying a vehicle an enjoyable experience. Thank you for making the purchase very pleasant and easy. We received courteous and professional You make buying a vehicle an enjoyable experience. Thank you for making the purchase very pleasant and easy. We received courteous and professional treatment. The car was in perfect condition inside and out. And the price was fair. We will be back! More

by mmunoz1988

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 25, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Luis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

May 24, 2022

Dealership Rating

Employee Rating

Luis Santos is great. He is very down to earth and is very easy to work with. He is very professional and has made my experience go very smoothly. He is very down to earth and is very easy to work with. He is very professional and has made my experience go very smoothly. More

by speedysam10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 25, 2022 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing Cowboy Toyota!

May 24, 2022

Dealership Rating

Employee Rating

Luis was great to work with and went beyond to help us get the car we wanted. Highly recommend Luis, he is very knowledgeable, friendly and professional. get the car we wanted. Highly recommend Luis, he is very knowledgeable, friendly and professional. More

by Ashley Padilla

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 25, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us, Ashley. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Luis and our team are always happy to help!

May 20, 2022

Dealership Rating

Employee Rating

Clean, friendly, easy going dealership. Comfortable shopping atmosphere. Salesmen are knowledgeable and friendly without pressuring you. Comfortable shopping atmosphere. Salesmen are knowledgeable and friendly without pressuring you. More

by Toyotalover72

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2022

Dealership Rating

Employee Rating

This is my favorite dealership, employees are always respectful and helpful with whatever is needed. Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since respectful and helpful with whatever is needed. Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since I left the dealership! More

by alfredo.munoz98

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 19, 2022 -

alfredo.munoz98 responded

Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since I left the dealership!

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