Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 33

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

June 12, 2022

Dealership Rating
Employee Rating

Brett & Luis took care of me . They did an outstanding job , I went in just to explore my options and they worked with me and I left with a car . They were amazing and extremely ni More

by Clarity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

June 12, 2022

Dealership Rating
Employee Rating

Very nice are will let people know about this car dealerships professional work thank you very much More

by saah.oliver
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: David Ruiz Blas , Walter Parker Jr.

Jun 13, 2022

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

June 10, 2022

Dealership Rating
Employee Rating

Great costumer service, Luis was very nice and helpful he made the process very easy for me! More

by Sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

May 24, 2022

Dealership Rating
Employee Rating

This was my 2nd car bought from Luis Santos. You make buying a vehicle an enjoyable experience. Thank you for making the purchase very pleasant and easy. We received courteous and professional More

by mmunoz1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Luis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

May 24, 2022

Dealership Rating
Employee Rating

Luis Santos is great. He is very down to earth and is very easy to work with. He is very professional and has made my experience go very smoothly. More

by speedysam10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing Cowboy Toyota!

May 24, 2022

Dealership Rating
Employee Rating

Luis was great to work with and went beyond to help us get the car we wanted. Highly recommend Luis, he is very knowledgeable, friendly and professional. More

by Ashley Padilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us, Ashley. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Luis and our team are always happy to help!

May 20, 2022

Dealership Rating
Employee Rating

Clean, friendly, easy going dealership. Comfortable shopping atmosphere. Salesmen are knowledgeable and friendly without pressuring you. More

by Toyotalover72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2022

Dealership Rating
Employee Rating

This is my favorite dealership, employees are always respectful and helpful with whatever is needed. Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since More

by alfredo.munoz98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

alfredo.munoz98 responded

Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since I left the dealership!

May 19, 2022

Dealership Rating
Employee Rating

Luis Santos was very responsive, helpful, and respectful on everything. His customer service made my experience with Cowboy Toyota awesome. More

by willepps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

May 14, 2022

Dealership Rating
Employee Rating

Luis helped me purchase my first vehicle and made the process easy and enjoyable! If you are in the market for a new or preowned car, give him a call, you won't regret it! Thank you, Luis and Cowboy Toyo More

by Gilopez323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Norm Reeves Toyota Dallas responded

Congratulations on the purchase of your new vehicle. It's great to hear that Luis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Cowboy Toyota! We look forward to having you as one of our valued customers for years to come.

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