Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 34

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
355 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 8 mos

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Trucks and SUVs

4.9

355 Reviews

Write a Review

355 Reviews of Luis Santos

May 19, 2022

Dealership Rating
Employee Rating

This is my favorite dealership, employees are always respectful and helpful with whatever is needed. Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since More

by alfredo.munoz98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

alfredo.munoz98 responded

Luis Santos hooked it up with a great deal and I’ve been extremely satisfied with my car ever since I left the dealership!

May 19, 2022

Dealership Rating
Employee Rating

Luis Santos was very responsive, helpful, and respectful on everything. His customer service made my experience with Cowboy Toyota awesome. More

by willepps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

May 14, 2022

Dealership Rating
Employee Rating

Luis helped me purchase my first vehicle and made the process easy and enjoyable! If you are in the market for a new or preowned car, give him a call, you won't regret it! Thank you, Luis and Cowboy Toyo More

by Gilopez323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Norm Reeves Toyota Dallas responded

Congratulations on the purchase of your new vehicle. It's great to hear that Luis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Cowboy Toyota! We look forward to having you as one of our valued customers for years to come.

April 05, 2022

Dealership Rating
Employee Rating

My experience with Cowboy Toyota was efficient and painless! I got a great deal, great car, and no complaints! More

by Tessera.android
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

November 04, 2021

Dealership Rating
Employee Rating

Luis was excellent to work with and clearly broke down the options so that I could confidently make a healthy buying decision. Excited to find Cowboy Toyota! More

by brandonbriscoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

September 24, 2021

Dealership Rating
Employee Rating

Billy was a great help and i really appreciate him helping me with my new car More

by gabriela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

Sep 25, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Billy! Congratulations on your new purchase, Gabriela! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 08, 2021

Dealership Rating
Employee Rating

Luis was honest, helpful, and trustworthy. He reached out in a timely manner and was professional. He understood our work schedule and how far of a drive it would be for us. More

by ejxsjs
Recommend Dealer
Yes
Sep 08, 2021

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Luis could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2021

Dealership Rating
Employee Rating

We are so thankful for Luis Santos! He also had a great friendly personality. He helped us pick out a car that best fit our family! More

by Amyperea2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review, Amy! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

August 18, 2021

Dealership Rating
Employee Rating

I spent a long time looking for exactly what I wanted in my Jeep Sahara. But what really won me over was DJ. This was by far one of the easiest transactions I’ve done. The entire process was smooth and the More

by Sarahbecks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David "DJ" Jones

Aug 18, 2021

Norm Reeves Toyota Dallas responded

It's fantastic to hear that DJ and Luis provided you with great customer service while assisting you with your new Jeep! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

May 10, 2021

Dealership Rating
Employee Rating

Always willing to help, very kind, dealership very clean, the customer service is #1. I have purchased a couple of cars and have had several of my family members and friends buy their cars by these wonderful More

by Lorena
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Richard Breaud, Carlos Lopez

May 10, 2021

Norm Reeves Toyota Dallas responded

Thank you, Lorena, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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