Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 34

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

April 05, 2022

Dealership Rating
Employee Rating

My experience with Cowboy Toyota was efficient and painless! I got a great deal, great car, and no complaints! More

by Tessera.android
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

November 04, 2021

Dealership Rating
Employee Rating

Luis was excellent to work with and clearly broke down the options so that I could confidently make a healthy buying decision. Excited to find Cowboy Toyota! More

by brandonbriscoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

September 24, 2021

Dealership Rating
Employee Rating

Billy was a great help and i really appreciate him helping me with my new car More

by gabriela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

Sep 25, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Billy! Congratulations on your new purchase, Gabriela! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 08, 2021

Dealership Rating
Employee Rating

Luis was honest, helpful, and trustworthy. He reached out in a timely manner and was professional. He understood our work schedule and how far of a drive it would be for us. More

by ejxsjs
Recommend Dealer
Yes
Sep 08, 2021

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Luis could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2021

Dealership Rating
Employee Rating

We are so thankful for Luis Santos! He also had a great friendly personality. He helped us pick out a car that best fit our family! More

by Amyperea2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review, Amy! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

August 18, 2021

Dealership Rating
Employee Rating

I spent a long time looking for exactly what I wanted in my Jeep Sahara. But what really won me over was DJ. This was by far one of the easiest transactions I’ve done. The entire process was smooth and the More

by Sarahbecks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David "DJ" Jones

Aug 18, 2021

Norm Reeves Toyota Dallas responded

It's fantastic to hear that DJ and Luis provided you with great customer service while assisting you with your new Jeep! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

May 10, 2021

Dealership Rating
Employee Rating

Always willing to help, very kind, dealership very clean, the customer service is #1. I have purchased a couple of cars and have had several of my family members and friends buy their cars by these wonderful More

by Lorena
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Richard Breaud, Carlos Lopez

May 10, 2021

Norm Reeves Toyota Dallas responded

Thank you, Lorena, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 26, 2021

Dealership Rating
Employee Rating

The service was prompt, thorough and in a short period of time. I was actually surprised when they came to tell me they had completed the service. Well done! More

by braz83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience working with Luis and our team here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

April 22, 2021

Dealership Rating
Employee Rating

Great place not high pressure at all. I'll be back for sure when I need another car. They made me feel like a customer that they wanted to serve with respect. More

by Tangit789
Recommend Dealer
Yes
Apr 23, 2021

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 15, 2021

Dealership Rating
Employee Rating

Great Dealership! Nice cars. I wish I could say the same about Customer Care. Steer Clear of this man Louis Santos Very Rude!! and unprofessional! More

by Kasey Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Norm Reeves Toyota Dallas responded

We apologize for your unpleasant experience at Cowboy Toyota. Please contact Bob Cannon at 214-324-0411.

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