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Luis Tinoco
Luis Tinoco | Page 35
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
395 Reviews
395 Reviews
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395 Reviews of Luis Tinoco
June 11, 2020
Volkswagen service experience Brought my Volkswagen in for servicing. I had an issue with a wrong part that was ordered. However, Herberto brought it to the Service Managers' atten Brought my Volkswagen in for servicing. I had an issue with a wrong part that was ordered. However, Herberto brought it to the Service Managers' attention and Bill reached out and rectified the situation. Great customer service! More
by harrisrm
Verified CustomerOther Employees Tagged: Herberto Delgado
June 05, 2020
Luis was a great Rep and offered me the best options for my required service. Explained the 21-PT check and issues that the tech found - also provided relief on timing of the services recommended and severi my required service. Explained the 21-PT check and issues that the tech found - also provided relief on timing of the services recommended and severity. Will certainly come back to VW Downtown and speak to Luis. More
by frasool2
May 25, 2020
Top notch, professional, dealership. Staff is very friendly and knowledgeable. They are always looking out for their customers. Never have to worry about sticker shock for repairs. Very honest, very f friendly and knowledgeable. They are always looking out for their customers. Never have to worry about sticker shock for repairs. Very honest, very fair! More
by ARMANDOJOHN3
May 18, 2020
10k mile inspection Great experience with my one-year maintenance check-up. The service was friendly and the process was really easy. I would definitely bring the bar bac Great experience with my one-year maintenance check-up. The service was friendly and the process was really easy. I would definitely bring the bar back in for add'l services. More
by JONATHAN.HERBERT
April 27, 2020
Service and Oil Amazing job, went in detail and explained every thing. Wash was quick and good. He pointed out few stuff needs to be change and got priced it right. Amazing job, went in detail and explained every thing. Wash was quick and good. He pointed out few stuff needs to be change and got priced it right. More
by KHURRAM_QURESHI77
April 21, 2020
Very quick to respond and very courteous service. And the fast pass provide pick up and drop off which is very convenient. Will recommend to other VW customers. fast pass provide pick up and drop off which is very convenient. Will recommend to other VW customers. More
by Ying
Other Employees Tagged: Both guys who picked up and dropped off our car are very pleasant and nice.
April 10, 2020
Car was picked up. No car wash, no vehicle drop off or gas as advertised. Actual people dealt with was good. But don’t advertise something you will do but don’t . gas as advertised. Actual people dealt with was good. But don’t advertise something you will do but don’t . More
by VPHAM00ND
Other Employees Tagged: Bill Dolan, Miguel Meza
April 10, 2020
Getting the auto ready for summer Awesome job on the detailing. He sent me a text to let me know he had availability, dropped it off and sent me a text to pick up it. It was that easy Awesome job on the detailing. He sent me a text to let me know he had availability, dropped it off and sent me a text to pick up it. It was that easy... More
by BOBCASTANEDA
April 06, 2020
my service was excellent, everyone was friendly in the service department and Luis helped me with everything i needed. i left very satisfied with all of the services i received. service department and Luis helped me with everything i needed. i left very satisfied with all of the services i received. More
by ALEXA.FRANK44
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