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Luis Tur
594 Reviews
594 Reviews
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594 Reviews of Luis Tur
Verified Customer
September 23, 2022
Excelente Customer service call Mrs. Lisa Shee always recognizes me and greets me when I arrive to Chevrolet Stingray en Plant City. Mr Chavez is the person look my car but this day wa Lisa Shee always recognizes me and greets me when I arrive to Chevrolet Stingray en Plant City. Mr Chavez is the person look my car but this day was Mr. Jeremiah who helped me same thing very gentlemen and great customer services to my person. In less of 30 minutes my Trailblazer was ready and I don’t have appointment, so Mr. Jeremiah was a excellent. More
by ATILALSECENAS94
Other Employees Tagged: Francisco Chavez, Jeremiah Keller, Mrs. Lisa, Mr. J. C. Benitez and Mr. Mario Delgado
September 11, 2022
I'm not a mechanic but it's literally impossible to properly change the oil/filter, rotate the tires, check air pressure, check fluid levels, safety check, etc in 15 minutes. Maybe you've got a reti properly change the oil/filter, rotate the tires, check air pressure, check fluid levels, safety check, etc in 15 minutes. Maybe you've got a retired Nascar pit crew in the shop? While the 15 minutes may impress some folks and be profitable, it's unrealistic from a long term maintenance perspective. The advisor told me the steering wheel vibration was due to "road force" issues with the tires but couldn't explain road force. Luis ask someone and provided an analogy referring to "springs in the tire" that confused me even more. To the best of my knowledge, no one manufactures tires with springs. The shuttle driver was one hour late to pick me up. I spoke with Luis (advisor) the day before I was to pick up the SUV and agreed on a 9am pick up. I had ask for a 8am pick up but Luis said the shuttle driver started at 8am so we agreed on 9am.Luis did not and had not coordinated with the shuttle driver until I talked with him at 9:45. ( I called twice before I was able to contact Luis/I'm aware these advisors are busy and help is difficult to get these days) Fortunately, Lisa called the shuttle driver (Jerry) and got him to pick me up on his return trip. This delay caused me to be late for my 10am meeting. The services (car wash, vacuum, loaner car, safety check list etc) have diminished while the cost has increased. The display of corvettes for owner/staff use and the custom/collectible cars occupying the service lanes indicates the margins are good. It also indicates the focus is not on the customer. It's a company car but I have discretion on the type of vehicle and where it's serviced. I prefer to have the appropriate dealer service my personal and company vehicles. More
by jerry.leslie
Other Employees Tagged: Lisa Rice , Joe Platt
September 09, 2022
The drive shaft on my chevy express van was damaged. I called Stingray Chevrolet and in no time at all, It was fixed. Rich from the commercial department kept me informed the whole time. Great job Sting I called Stingray Chevrolet and in no time at all, It was fixed. Rich from the commercial department kept me informed the whole time. Great job Stingray. More
by Hp customer 1!
Other Employees Tagged: Rich Holley
September 01, 2022
Car was done very fast. Jerry who runs the shuttle service is great. He gave me his phone number to call him when I was ready to be picked up. Then when we got back he went Jerry who runs the shuttle service is great. He gave me his phone number to call him when I was ready to be picked up. Then when we got back he went out to find my car and bring it up for me so I didn't have to wait. Jerry is such a nice person and great customer service. Thank you! More
by s.cavanah
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