Luis Tur | Page 44

Excellent services. Each persons involved were very courteous, and pleasant. Great group of people. Thank you Mr. mechanic man for working on my van. Blessings courteous, and pleasant. Great group of people. Thank you Mr. mechanic man for working on my van. Blessings More

by Jaguar65 Verified Customer Verified Customer

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I brought my Colorado in for service to check my cruise control and to change my oil. The service rep Luis was friendly and thorough. control and to change my oil. The service rep Luis was friendly and thorough. More

by KEYMANGO Verified Customer Verified Customer

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Accommodated so well by all in servicing our Silverado. Asked if repair could be expidited in time for work commitment and it was done! So thankful. Reliable and charges fair. Thanks so much. Asked if repair could be expidited in time for work commitment and it was done! So thankful. Reliable and charges fair. Thanks so much. More

by CEGH77 Verified Customer Verified Customer

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Brought car in for oil change and a issue with steering wheel being off center. Service advisor tried to charge me for a alignment when car is covered under warranty. After waiting they brought car back wheel being off center. Service advisor tried to charge me for a alignment when car is covered under warranty. After waiting they brought car back and said alignment was covered and no charge, the steering wheel issue was fixed and now centered. I drove car less than a mile and steering wheel was still off center, brought back to service advisor. He was not very understanding, asked me how far off center I believe the wheel to be, (5-10 degrees is off center and noticeable)but did take back in service. It’s Bad service to make a customer feel his complaints are petty and disingenuous. After a few minutes the car was brought back and service advisor said tech readjusted the alignment and said my issue was completed. Service advisor told me to enjoy my car and not to worry about my issue. I got in car and again dove less than a mile and issue was still not fixed. I didn’t feel like I could bring back after being told the service is complete or being told a 3rd time by the service advisor my problem was petty. Having to bring an issue to be fixed for 3 times and being told the issue is fixed when apparently is not, I now risk something being messed up on my car with inadequate techs, outdated alignment equipment or a poorly trained service advisor. My car steering wheel is still off center and after two attempts to have this corrected I am now left with taking to another Chevrolet dealership or pay a real alignment shop to fix this issue. I saved every $$ I could to purchase my dream car from this dealership and now feel Stingray Chevrolet is no better than the bad reviews I previously read. Now it’s my turn to make a bad review (sadly). Shame on you for damaging a great relationship. More

by MILLERTHERESA29 Verified Customer Verified Customer

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Very friendly I was able to drop of vehicle for service get loaner and back to work very quickly. Repair was completed as stated. Would refer all family and friends to dealership get loaner and back to work very quickly. Repair was completed as stated. Would refer all family and friends to dealership More

by GIZMONICK565 Verified Customer Verified Customer

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Great service was in and out within an hour,Recommend service to all my friends and family,Will buy my next vehicle from Stingray Chevrolet service to all my friends and family,Will buy my next vehicle from Stingray Chevrolet More

by VLNA.PAUL Verified Customer Verified Customer

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Poor communication from service rep. Had car 2 days and never diagnosed issues. Had made an appt online but not on record when I brought the vehicle in. never diagnosed issues. Had made an appt online but not on record when I brought the vehicle in. More

by jb Verified Customer Verified Customer

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They always get me in and out quickly and do a good job. Scheduling is convenient too, if they would stay open a little later would be even better Scheduling is convenient too, if they would stay open a little later would be even better More

by TampaTim Verified Customer Verified Customer

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Everyone was fantastic and very helpful! Will definitely be back.service was very quick and done in an efficient manner. This was my first time and will certainly not be my last. be back.service was very quick and done in an efficient manner. This was my first time and will certainly not be my last. More

by Quick Verified Customer Verified Customer

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Service schedule is backed up. Waiting too many days to get serviced. Prices can be really high at times. Sometimes, they would give you a price, but at the end is more than was previously discussed. That get serviced. Prices can be really high at times. Sometimes, they would give you a price, but at the end is more than was previously discussed. That in my option is unacceptable. If something is free of charge it should stays the same all the way. If it costs a certain amount that should be the price, period. More

by EZELCANO2010 Verified Customer Verified Customer

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