588 Reviews
Write a Review588 Reviews of Luis Tur
October 21, 2020
Great service department, very friendly staff and answer any questions you may have. Given a loaner car with no problem as they needed my car for a few days any questions you may have. Given a loaner car with no problem as they needed my car for a few days More
Other Employees Tagged: Lisa Rice , Dorinda Phillips, Cindy Smith
October 09, 2020
Service advisor knowledgeable, friendly and I agreed with his advice. Customer lounge comfortable and clean. I’ve been to this dealership before and always satisfied with employees. Great service! his advice. Customer lounge comfortable and clean. I’ve been to this dealership before and always satisfied with employees. Great service! More
October 05, 2020
The first time I’ve had bad service coincidently when Joe Platt is not handling things...not a coincidence in my book. Joe goes above and beyond always. My car was not done (returned it within an hour of lea Platt is not handling things...not a coincidence in my book. Joe goes above and beyond always. My car was not done (returned it within an hour of leaving) and as I read the paperwork I was not informed that I have a bent wheel. Wasn’t like that when you put my new tires on or did it happen when you put my new tires on and that’s why I needed another balancing done? I’m not happy. Joe has always had great communication but this time he was out and was truly missed. Luis is nice but not thorough. More
September 29, 2020
I love taking my vehicle for service at stingray Chevrolet they have an awesome staff there and that is very attentive to the customers whenever I first arrive I am greeted almost instantly courteou Chevrolet they have an awesome staff there and that is very attentive to the customers whenever I first arrive I am greeted almost instantly courteously guided to the waiting room then my vehicle doesn’t take any time at all to get it fixed or repaired or whatever the case may be I went in for several things yesterday oh my Tahoe and I was out in an hour and a half time is very important to people these days and it’s something that stingray Chevrolet understands I appreciate doing business there More
September 24, 2020
I took my car in for a oil change the service department was very professional My appointment was for 1 o’clock and I was ready to go in 30 minutes. was very professional My appointment was for 1 o’clock and I was ready to go in 30 minutes. More
Other Employees Tagged: Lisa Rice, Claudia Zavala , Francisco Chavez, Jay Hancovsky, Jeremiah Keller, Ricky Mussenden, Dorinda Phillips, Joe Platt, Cindy Smith
September 21, 2020
Everyone that I came in to contact with was very friendly and helpful. I was never pressured about buying anything they always explained everything to me. and helpful. I was never pressured about buying anything they always explained everything to me. More
Other Employees Tagged: Lisa Rice
September 15, 2020
If you purchase your vehicle from Stingray Chevrolet I’m sure you are treated like gold. I did not purchase my vehicle from Stingray but was referred there by a friend who said they were great. My vehicle w sure you are treated like gold. I did not purchase my vehicle from Stingray but was referred there by a friend who said they were great. My vehicle was there for a total of 3 times in 2 months and they could not figure out the issue resulting in over a thousand dollars for repairs that did not fix the issue. Luis in the service department never called to let me know the status of my vehicle or that they couldn’t duplicate the error. I was called on day 9 because I needed to sign new paperwork for my courtesy vehicle and I asked to speak to Luis and then I got a response. The courtesy vehicle is the only nice and convenient thing I would say about Stingray Chevrolet, the ladies working in the rental vehicle department are great. Service department has horrible customer service in my opinion, they need to brush up on their communication skills and let customers know what’s going on even if they cannot figure it out. More
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