588 Reviews
Write a Review588 Reviews of Luis Tur
December 05, 2019
Excellent service experience First time using service maintenance on my new vehicle and all expectations were satisfied. My service consultant provided a great customer experience First time using service maintenance on my new vehicle and all expectations were satisfied. My service consultant provided a great customer experience. Will keep recommending Stingray Chevrolet. More
Other Employees Tagged: Brandon Brown, Fermin Rodriguez
December 04, 2019
Service Work well done Luis the service manager very polite and helpful, stingray just needs to speed up there work schedules. Bad as going to a doctor appoin Work well done Luis the service manager very polite and helpful, stingray just needs to speed up there work schedules. Bad as going to a doctor appointment. More
December 03, 2019
Great Service Rep My experience was great thanks to Luis Tur. I will make sure he’s my rep for any up coming service appointments. I highly recommend this service dept My experience was great thanks to Luis Tur. I will make sure he’s my rep for any up coming service appointments. I highly recommend this service dept. More
November 29, 2019
Service I am happy with the service performed and with the people at in the service department. I will return in the future with my vehicles. I am happy with the service performed and with the people at in the service department. I will return in the future with my vehicles. More
November 28, 2019
Oil change I called this location to see if I need a appointment for an oil change and the reception informed me to come and they will take care of me . I went t I called this location to see if I need a appointment for an oil change and the reception informed me to come and they will take care of me . I went to a previous dealership for oil change and they told me the do not accept walking. But at Stingray they greeted me and told me it only will take 20mn and I was on my way in 10mn. Outstanding customer service, and a perfect example of professionalism and excellence. More
November 26, 2019
Clean, efficient no waiting past my appointment time. Wii really let you know how thourough your check was if I make it back up north w/o my vehicle breaking down on me... Wii really let you know how thourough your check was if I make it back up north w/o my vehicle breaking down on me... More
November 26, 2019
safety recall I was met quickly and very pleasantly. Everyone took care of my request in short order and I left with a smile on my face I was met quickly and very pleasantly. Everyone took care of my request in short order and I left with a smile on my face More
Other Employees Tagged: Lisa Rice
November 25, 2019
Excellent Service, Great Experience Shannon set up my service appointment and Luis took care of me during my appointment. Both were very professional and the service and care I received Shannon set up my service appointment and Luis took care of me during my appointment. Both were very professional and the service and care I received was excellent. I don't have a gm vehicle, but I chose to have my car serviced at Stingray because of previous bad experiences with a Honda dealership. Shannon, Luis and the service I received exceeded my expectations!! Thank you! More
Other Employees Tagged: Shannon Hernandez
November 22, 2019
Fast and friendly I Came in for a oil change and it was done in 15 minutes. Awesome job guys!! Definitely will be back again. Everyone was very friendly. I Came in for a oil change and it was done in 15 minutes. Awesome job guys!! Definitely will be back again. Everyone was very friendly. More
November 22, 2019
Rip off Took my truck in for rough idle and poor acceleration. Was told it was a dirty throttle body and low on oil. Was charged $270 was told everything is g Took my truck in for rough idle and poor acceleration. Was told it was a dirty throttle body and low on oil. Was charged $270 was told everything is good. When I got in the truck it still had a miss so I told the service writer. He said he couldn't tell and he thinks it's running fine. Left Stingray and got down the road to find that the truck is running exactly the same. Was told to come back but I work a full time job and don't have time to go back and forth until they can figured my truck out. They could have done proper diagnostic while they had it instead of rushing me off and telling me it's fixed. So I took the truck to Cannon Cadillac and had it properly diagnosed and repaired. Highly recommend not going to Stingray. Truly a joke and I'll never return. Hope my $270 was worth losing a customer. More
Dealership Inventory (513 Vehicles)

