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Luis Tur
594 Reviews
594 Reviews
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594 Reviews of Luis Tur
November 28, 2019
Oil change I called this location to see if I need a appointment for an oil change and the reception informed me to come and they will take care of me . I went t I called this location to see if I need a appointment for an oil change and the reception informed me to come and they will take care of me . I went to a previous dealership for oil change and they told me the do not accept walking. But at Stingray they greeted me and told me it only will take 20mn and I was on my way in 10mn. Outstanding customer service, and a perfect example of professionalism and excellence. More
by Hassan
Verified Customer
November 26, 2019
Clean, efficient no waiting past my appointment time. Wii really let you know how thourough your check was if I make it back up north w/o my vehicle breaking down on me... Wii really let you know how thourough your check was if I make it back up north w/o my vehicle breaking down on me... More
by DSHANNON001
November 26, 2019
safety recall I was met quickly and very pleasantly. Everyone took care of my request in short order and I left with a smile on my face I was met quickly and very pleasantly. Everyone took care of my request in short order and I left with a smile on my face More
by cbrown7767
Other Employees Tagged: Lisa Rice
November 25, 2019
Excellent Service, Great Experience Shannon set up my service appointment and Luis took care of me during my appointment. Both were very professional and the service and care I received Shannon set up my service appointment and Luis took care of me during my appointment. Both were very professional and the service and care I received was excellent. I don't have a gm vehicle, but I chose to have my car serviced at Stingray because of previous bad experiences with a Honda dealership. Shannon, Luis and the service I received exceeded my expectations!! Thank you! More
by orion4jn
Other Employees Tagged: Shannon Hernandez
November 22, 2019
Fast and friendly I Came in for a oil change and it was done in 15 minutes. Awesome job guys!! Definitely will be back again. Everyone was very friendly. I Came in for a oil change and it was done in 15 minutes. Awesome job guys!! Definitely will be back again. Everyone was very friendly. More
by bart69305
November 22, 2019
Rip off Took my truck in for rough idle and poor acceleration. Was told it was a dirty throttle body and low on oil. Was charged $270 was told everything is g Took my truck in for rough idle and poor acceleration. Was told it was a dirty throttle body and low on oil. Was charged $270 was told everything is good. When I got in the truck it still had a miss so I told the service writer. He said he couldn't tell and he thinks it's running fine. Left Stingray and got down the road to find that the truck is running exactly the same. Was told to come back but I work a full time job and don't have time to go back and forth until they can figured my truck out. They could have done proper diagnostic while they had it instead of rushing me off and telling me it's fixed. So I took the truck to Cannon Cadillac and had it properly diagnosed and repaired. Highly recommend not going to Stingray. Truly a joke and I'll never return. Hope my $270 was worth losing a customer. More
by plummerj77
November 21, 2019
Amazing experience Luis from service and Dave from sales (I’m not sure what his last name is) were extremely helpful! I can’t thank them enough! Luis from service and Dave from sales (I’m not sure what his last name is) were extremely helpful! I can’t thank them enough! More
by Hdc5656
Other Employees Tagged: Dave Mitchell, David Johnson
November 19, 2019
Reprogramming electronics The service rep took very good care of me..the problem was identified and remedied very quickly I would recommend Stingray Chevy to all my friends The service rep took very good care of me..the problem was identified and remedied very quickly I would recommend Stingray Chevy to all my friends More
by dhatch308
November 15, 2019
Luis was a huge help, and got in and out in a timely manner. Luis was a huge help. Service was very quickly. I appreciated the honest timeline for my vehicle to be serviced amd it was accurate. I would recommend Luis was a huge help. Service was very quickly. I appreciated the honest timeline for my vehicle to be serviced amd it was accurate. I would recommend using stingray and luis and my service in the future. More
by MIL88LERK
November 14, 2019
Paid for incomplete work I brought my truck in because it was not idling properly and had a check engine light. They told me it was fixed and I paid them $700 to drain the tan I brought my truck in because it was not idling properly and had a check engine light. They told me it was fixed and I paid them $700 to drain the tank(they said it was bad gas) and a "reflash of the pcm" which is 2 hours of labor... When I picked my truck up the check engine light was still on, but I had already paid. They say it's the maf sensor and they will replace it at no charge. That was a week ago and I have heard nothing. I'm out $700 and my truck is sitting at my house as I'm unable to drive it. More
by Matt
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