Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 12

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.2
284 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.2

284 Reviews

Write a Review

284 Reviews of Luis Valdez

January 04, 2023

Dealership Rating
Employee Rating

They very nice and also they do create jobs appreciate all they do thank you guys More

by SAIKOUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

Jan 05, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 27, 2022

Dealership Rating
Employee Rating

Making an appt. coming in from out of state was easy and efficient. Oil change could’ve taken less time but the waiting area is nice and clean. More

by johnb9831
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

November 01, 2022

Dealership Rating
Employee Rating

Customer service is good but had to take the vehicle back multiple times for repairs. More

by TIMZARION.STARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Expect the Best! Service Manager Mr. David Theriault

October 28, 2022

Dealership Rating
Employee Rating

Luis Valdez was my adviser and he literally took care of me. I highly appreciate how he took care of me and made sure the problem was fix. I will definitely keep coming back if the service keeps being this More

by Carlos Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loan Pham

Oct 30, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

October 04, 2021

Dealership Rating
Employee Rating

Came in for an oil change but had a dash light indicator of an issue. They changed the oil and ignored the light. When i asked they said it would be 2 months just to get a diagnostic(on a vehicle still unde More

by mrolu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2021

Jim Ellis Chevrolet of Atlanta responded

Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Chevrolet (770) 291-8659

April 22, 2021

Dealership Rating
Employee Rating

Faced with a difficult situation Jim Ellis Chevrolet came through for me Outstanding customer service you can “expect the best” is not just a slogan More

by richard.newell1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garvey

Apr 24, 2021

Jim Ellis Chevrolet of Atlanta responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

December 23, 2020

Dealership Rating
Employee Rating

The dealership is fair, honest, and provides great services. The work was done in a timely manner and the service rep educated me on the issues and what will be done to solve them. More

by Kristina M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2020

Jim Ellis Chevrolet of Atlanta responded

Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

December 14, 2020

Dealership Rating
Employee Rating

Excellent service and price. I had an appointment and was given an estimate on when the work would be done. I received an update before the work was started. The vehicle was repair on time and on budget. More

by Dwightdavis75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2020

Jim Ellis Chevrolet of Atlanta responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet.

December 10, 2020

Dealership Rating
Employee Rating

Luis Valdez was on top of everything. He kept in touch with me and told me on the repair was going . Thank you Luis for all your help! More

by Muñoz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 19, 2020

Jim Ellis Chevrolet of Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Luis! We sincerely value your business and look forward to your next visit!

December 02, 2020

Dealership Rating
Employee Rating

Very nice service representative (a b c d e f g h I j k l m n o p q r s t u ) More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Jim Ellis Chevrolet of Atlanta responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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