Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.4
273 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.4

273 Reviews

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273 Reviews of Luis Valdez

August 21, 2025

Dealership Rating
Employee Rating

The repair seems to be successful and was done under warranty with no pushback. Unfortunately it took a week for the EV tech to look at it. More

by jeffkelly81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 18, 2025

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Did a great job repairing on my Chevy equinox 10/10 I recommen the staff was very friendly and kelp in touch while your vehicle was in the shop More

by Theresahairbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. Thanks for the recommendation, and have an amazing day!

August 14, 2025

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Had to wait a week before they even looked at the truck. They then took another week to fix it. We paid and got in the vehicle and the problem was still there. Service coordinator attitude was garbage. More

by SMH
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brian Baker

Aug 16, 2025

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 12, 2025

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Like service advisors. Seniors need your driver back do not like or trust Uber. Also It is hard for Seniors to pay an extra credit card fee. Jim Ellis always felt like a More

by Rosalie Krol
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

Jim Ellis Chevrolet of Atlanta responded

Thank you for letting us know about your experience and concerns. We apologize for any inconveniences during your visit. Vlad and Luis will continue to make sure you are taken care of!

February 18, 2025

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I have used Jim Ellis Chevy for over 20years and especially Vladimir for over 25 years. He is extremely knowledgeable and straightforward with service More

by PAULPRUDY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Feb 18, 2025

Jim Ellis Chevrolet of Atlanta responded

Paul, We are very happy to hear Vladimir and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 01, 2025

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Employee Rating

Service manager worked to fit me in. My Corvette needed resetting after a battery drain that required replacing. I replaced the battery myself but, it caused a malfunction in several sy More

by sean
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Recommend Dealer
Yes
Feb 03, 2025

Jim Ellis Chevrolet of Atlanta responded

Sean, Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 19, 2024

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Employee Rating

Buen servicio lo recomiendo, amigables responsables atentos cuando lo nesecitas alli estan atentos muy buen servicio. More

by Oseas rojo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicolas Caicedo

Dec 19, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Dec 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tenga un día maravilloso!

December 06, 2024

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Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 21, 2024

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Buen servicio. Excelente atención al cliente. Muy amable. Por eso siempre traigo mi carro aquí. More

by YazminCruz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you, Yazmin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 05, 2024

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Employee Rating

Great customer service and great professional work done. everyone professional, clean building great coffee and a clean smelling wait room area More

by warrensphillips53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

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