Luis Valdez | Page 3

Great customer service and great professional work done. everyone professional, clean building great coffee and a clean smelling wait room area everyone professional, clean building great coffee and a clean smelling wait room area More

by warrensphillips53 Verified Customer Verified Customer

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Failed to fix issue with recall. Still haven't ordered part to fix our recall Still haven't ordered part to fix our recall More

by NICK Verified Customer Verified Customer

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Yes, I was told by the service advisor that my car had an engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engin engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engine oil burning. However, the paperwork that I received was not consistent with that statement. Also, I was told that I had to make a deposit and payment to have the engine cover removed, so that a camera can be stuck down in the engine. I would like to get photos to verify that did take place as well as photos of the slack in the engine chain. These photos will help with my claim. More

by Antonio Buchanan Verified Customer Verified Customer

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The entire team provides great service and professionalism each time I had to service my vehicle. professionalism each time I had to service my vehicle. More

by rebyfj Verified Customer Verified Customer

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The visit salesman was respectfully, friendly. He saw to it that I tried the knot. He saw to it that I tried the knot. More

by DWTHEBEST Verified Customer Verified Customer

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This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was very impressed with the family less, professionalism, and cleanliness of the shop and dealership in general. The break room was immaculate and well stocked. Every single staff member was in a very friendly and helping mood. Impressive. More

by dh1 Verified Customer Verified Customer

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Got my truck in fast got oil leak fix fast thx to Lewis minimum downtime minimum downtime More

by a1cc08 Verified Customer Verified Customer

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Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON Verified Customer Verified Customer

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Professional and makes repairs in a timely manner. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. More

by MARK.SANFORD Verified Customer Verified Customer

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My car was broken into and stolen and luckily recovered. The insurance claims adjuster decided to have it sent to Jim Ellis Chevyrolet in Dunwoody to have the antitheft reset and keys changed up. The police The insurance claims adjuster decided to have it sent to Jim Ellis Chevyrolet in Dunwoody to have the antitheft reset and keys changed up. The police report from the recovery has pictures, and the claims adjuster has pictures of the vehicle with no damage on it. The reason for this was the car was locked and my keys would not work on the vehicle. We had to call a locksmith to get the door open as the service tech said that they had no way of opening it. The chevyrolet dealership can not lockpick a chevyrolet car. After the locksmith unlocked the car, they went out to work on it some and then called me that they LOCKED it and could not get back in. Had to have a locksmith go out a second time. When I went to pick it up, the car had been damaged as if something was backed into it. Damage from the front passenger door all the way back to the rear wheel well bening bent back on itself. The service people seems confused when I went to talk to them about it as they couldn't even determine what car I was talking about. Me and the insurance adjuster had to walk them out to the car and point at the damage When confronted about the damage they claimed it had been that way the whole time and that they in no way they caused the damage. The service person we were working with stated every car that is received in is photographed, but then said they did not have any photos and if they did would not provide them. They would not check cameras. They provided me with the final bill on 06/03/24, (which was different from the quote) I forwarded it to the insurance claim adjuster and they said they would be wiring me the money. Then on the same day (Still 06/03/24) the service tech said I had to get my car off the lot and implied they would tow it and have it impounded if it was not removed. After picking up my car, the brake assist feature is broken, the center dash entertainment system is giving error codes, and I have 7 maintenance codes. I just got my vehicle exhaust done and there was not problems. More

by darkheroikky Verified Customer Verified Customer

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