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Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 7

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.2
284 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.2

284 Reviews

Write a Review

284 Reviews of Luis Valdez

July 31, 2023

Dealership Rating
Employee Rating

Since I purchased my car 6 years ago Jim Ellis Chevrolets service department has gone above and beyond the duties to keep me running safely. More

by se.sessoms
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sam Afeworki, Retanza Grier, David Theriault

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Aug 01, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

July 08, 2023

Dealership Rating
Employee Rating

Fantastic service! Quick and very responsive. Solved all my issues and got my vehicle back in a few days. More

by Keny Hernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf , Retanza Grier, David Theriault, Porters; Abu and Tony

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Jul 10, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

June 27, 2023

Dealership Rating
Employee Rating

Very professional, excellent service and fast. Luis took care of everything. Very happy with everything. More

by Mario
Recommend Dealer
Yes
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Jun 28, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that Luis was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

June 18, 2023

Dealership Rating
Employee Rating

Exelente seevicio muy amable comprometido con su trabajao es una persona que sabe muy bien como tratar alcliente More

by Nicolas.gutierrez.ng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 19, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

June 16, 2023

Dealership Rating
Employee Rating

good services and they explain things good they treat you good in the customer center. Definitely I will continue going there. More

by MARIO.G.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Retanza Grier, David Theriault

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Jun 17, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much, Mario, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

June 09, 2023

Dealership Rating
Employee Rating

Like any business, it’s the people that makes the difference. Jim Ellis has Luis Valdez that places them head and shoulders above all the others ! More

by DONCMATHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Theriault, Reggie Stagmaier

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Jun 09, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

May 17, 2023

Dealership Rating
Employee Rating

Horrible. Brought in for hvac repair. Says I needed a new condenser. I said no way. Got charged $300 for diagnostic test. Kept it there week before test. More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 20, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

May 20, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

May 12, 2023

Dealership Rating
Employee Rating

AWESOME TO WORK WITH AND FOLLOWED UP KEPT ME INFORMED OF WHERE THE VEHICLE WAS IN THE PROCESS More

by DONNAB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 14, 2023

Jim Ellis Chevrolet of Atlanta responded

Donna, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 05, 2023

Dealership Rating
Employee Rating

Nice service I likely how they worked and faster I hope they will be always lake this More

by ELIAS.MANUEL80
Recommend Dealer
Yes

Other Employees Tagged: Katherine Jackson

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May 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

May 05, 2023

Dealership Rating
Employee Rating

The people are always courteous and nice. They try to help me with the price. I really wish you all ran better deals, but I appreciate service. As long as they keep my car running well like i More

by NicHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf

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May 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that Elise had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

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