Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 8

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.2
284 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.2

284 Reviews

Write a Review

284 Reviews of Luis Valdez

May 02, 2023

Dealership Rating
Employee Rating

Friendly efficient and timely service. Would recommend to friends and family. Luis is very helpful. More

by HLANDREWS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

May 01, 2023

Dealership Rating
Employee Rating

The team at Jim Ellis Chevy near Atlanta is a refreshing change from your typical car store. No pressure. No bait and switch. No annoying add one or market adjustments. Just a fair deal delivered quickly. T More

by YOUNGS98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji , Patrick Bernard, Luis Gonzalez-Brands

May 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for choosing Jim Ellis Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

April 29, 2023

Dealership Rating
Employee Rating

Service was 10/10 would recommend to anyone. They all got the job done. Excellent work !! More

by lauramtz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Laura, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

April 29, 2023

Dealership Rating
Employee Rating

Service was 10/10 would recommend to anyone. They all got the job done. Excellent work !! More

by lauramtz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Laura, Thanks for sharing about your experience with Jim Ellis Chevrolet. Luis and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 22, 2023

Dealership Rating
Employee Rating

Vlad, Reggie and the service folks very knowledgeable and polite. I always bring my Chevy vans to you guys in about my cars from Reggie bladders help me for a few years and he’s the best. Thank you. More

by MIKESOUTHBEACHGLASSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf , David Theriault

Apr 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 08, 2023

Dealership Rating
Employee Rating

Great customer service. The contacted me as soon as the service was completed. Checked out process was easy More

by Koffitse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

April 07, 2023

Dealership Rating
Employee Rating

Air works good but the first time I put the vehicle in park, I got out of the truck and it started to roll by itself. It was not like that when I brought it to you for service. More

by DENNIS_BUCHANAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your feedback, Dennis! We are glad that we had the opportunity to work with you, and we hope to see you again here at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

Dealership Rating
Employee Rating

They got me in got me out in a time. Lay Manner did a great job and that's what I come here for. More

by lelandsms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

Apr 05, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

Dealership Rating
Employee Rating

Don’t expect honesty or any form of organization. No less for the mechanic to clean up their own finger prints More

by Qwert51918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Loan Pham, Ricky Wong , Christian Locklear, Charles Prayor

Apr 08, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Apr 08, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 01, 2023

Dealership Rating
Employee Rating

Very professional and knowledgable customer service representatives. Work was done ahead of schedule. I highly recommend Jim Ellis for C8 services. More

by dlchen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

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