Luke Freitas
Luke Freitas at Ciocca Subaru of Allentown
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Luke Freitas | Page 2

Finance Manager

Ciocca Subaru of Allentown

4611 Hamilton Blvd
Allentown, PA 18103

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Luke Freitas

February 13, 2022

Dealership Rating
Employee Rating

We were treated professionally and courteously. I was not pressured. Most importantly, for me, there was a vehicle in stock and ready for immediate delivery. We purchased our 2022 Subaru Ascent Touring on a More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Calianno , Amy Cook, Harley Kramberger, Sebastean Martinez, Frank Stevens

Feb 15, 2022

Ciocca Subaru of Allentown responded

Tim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Feb 15, 2022

Tim responded

The entire process exceeded my expectations and I will promote Ciocca Subaru. Satisfied with Sales, Financing, Customer Care, Service, and Parts Departments.

November 03, 2021

Dealership Rating
Employee Rating

Everything about this experience was positive except the low price offered for my trade-in. The staff was knowledgeable, helpful and there was no pressure to buy. Thank you. I have never had such a posit More

by Maggie H
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Dutsch

Nov 09, 2021

Ciocca Subaru of Allentown responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 06, 2021

Dealership Rating
Employee Rating

Very professional and very knowledgeable. Answered all my questions and worked with me to get the monthly payment lower. More

by Jdeitz89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Newell

Oct 12, 2021

Ciocca Subaru of Allentown responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thank you so much for choosing Ciocca Subaru as your first choice for service!

September 01, 2021

Dealership Rating
Employee Rating

Great service, friendly environment, and quality reputation! I bought a used Toyota Corolla S from Fernando Santiago yesterday and his commitment for a swift and smooth sale was greatly appreciated More

by bryevans20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago

Sep 13, 2021

Ciocca Subaru of Allentown responded

Bryevans20, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 26, 2021

Dealership Rating
Employee Rating

I found the professionalism at the Allentown, Pa. Ciocca Subaru dealership to be very professional and helpful. I have been dealing with this dealership for over 5 years now both with purchasing cars and t More

by hclarkemaxcare
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Sanchez , Amy Cook

Sep 13, 2021

Ciocca Subaru of Allentown responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

August 11, 2021

Dealership Rating
Employee Rating

Mark Perkins was wonderful to work with! Couldn’t be happier with my new Forester! More

by Nicole.corvino1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Perkins , Gigi!

Aug 17, 2021

Ciocca Subaru of Allentown responded

We're so glad to hear it! Thanks for taking the time to write us a review!

June 20, 2021

Dealership Rating
Employee Rating

We went to Ciocca Subaru and instantly enjoyed our experience! As first time Subaru owners Danielle and the rest of the staff showed us everything and took their time with any questions. We literally More

by Geoff761
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alec Berzinsky, Gigi Veras

Jun 23, 2021

Ciocca Subaru of Allentown responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

May 14, 2021

Dealership Rating
Employee Rating

I had a great experience with Julian purchasing my first Subaru, a 2021 Legacy. He was extremely friendly, knowledgeable about the product and made this the most relaxed car purchase I have ever had. I was More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Sanchez

May 17, 2021

Ciocca Subaru of Allentown responded

We're happy to hear it! Thanks for taking the time to share your experience with us! If there's anything else we can do to help just let us know!

May 09, 2021

Dealership Rating
Employee Rating

Knew what type of car I wanted before getting on the lot. Met Sebastian on way in to working that day and he started helping me right away. Met the whole team within a few hours there from manager to financ More

by rltayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastean Martinez

May 10, 2021

Ciocca Subaru of Allentown responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

April 18, 2021

Dealership Rating
Employee Rating

I purchased a new Outback for my wife. I spoke with Anthony and told him the options that my wife was looking for and the price I wanted. Anthony was able to make it happen, as well as stream lining th More

by mmindy101
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Acevedo

Apr 19, 2021

Ciocca Subaru of Allentown responded

Mmindy101, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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