Luke Klingson | Page 13

Best Auto Purchase Experience in 20 years Our family worked with Luke on the purchase of a newer auto. Went very seamless working with Luke. I believe he did everything he could to make it a Our family worked with Luke on the purchase of a newer auto. Went very seamless working with Luke. I believe he did everything he could to make it a good experience for my wife and I. More

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Easy, efficient and honest Our sales person was helpful, thorough and transparent when addressing any of our concerns, questions, etc. The overall process was quick and efficie Our sales person was helpful, thorough and transparent when addressing any of our concerns, questions, etc. The overall process was quick and efficient and Tom, in finance, presented us with any or all possible financing scenarios to help us determine the best one for us. The sales person did a good job in explaining the overall functionality of the car before we left and made it clear that we could reach out at any time with additional questions. More

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Best Experience Ever! Great experience overall, Luke was incredibly professional and made the purchase very painless. Finance dept was also very good. I would highly reco Great experience overall, Luke was incredibly professional and made the purchase very painless. Finance dept was also very good. I would highly recommend this dealership. More

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Awesome experience in EVERY way with Linda Radue and crew! This was an outstanding experience all the way around! Very, Very knowledgable staff..Linda Radue is a Rock Star!!! She knows her cars :). We have This was an outstanding experience all the way around! Very, Very knowledgable staff..Linda Radue is a Rock Star!!! She knows her cars :). We have never been treated this well in and previous car buying experience. We will be back. More

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Always a wonderful experience I have had nothing but great experiences at this dealership. I came to test drive my first car on a cold rainy day and my car was all ready to go in t I have had nothing but great experiences at this dealership. I came to test drive my first car on a cold rainy day and my car was all ready to go in the garage with the heated seats on and the car all warmed up. The process was super easy and I drove off with my car that day. When I came to get my plates put on they were super great and washed my car for me as well. My second time around buying a car due to an unfortunate accident had the same amount of excellent customer service. I called Luke Klingson who I had previously worked with to make sure the vehicle I wanted was there. He was extremely helpful and we went through a similar process to make sure I was getting the best deal and making the right decision. There was a strange issue with the trunk of the car and he made sure I got a spot in the shop right away to get the issue resolved. I am quite pleased with every experience I've had here and will work with them again when I decide to buy a new car down the road. More

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Easy and Professional Experience We worked with Madison Davis to review/test a few used/Certified Tiguans for our upcoming teen driver. I was very impressed with Madison. She was prof We worked with Madison Davis to review/test a few used/Certified Tiguans for our upcoming teen driver. I was very impressed with Madison. She was professional, prompt with replies and information, and very easy to work with. We never felt pressured or oversold. It was a very down-to-earth interaction and very much appreciated. I've owned two other Tiguans, a Passat, and a Jetta GLI in the past and know the vehicles pretty well inside and out. She did not try to pull over any wool or hit me sideways with the company messaging or sales tactics. I would not hesitate to work with Madison again and recommend her fully. I appreciate that when I come into a purchase, very informed -- but with questions -- they adapt to the level of questions and information I'm requesting and modify their approach instead of starting at the base level sales approach like I've never been in the doors at VW before. I felt like they met me head on and were confident all the way through. This was my oldest son's first car buying experience and they treated him with respect and patience and included him in the process. That will serve him well in the future. I am very impressed with these folks: Madison Davis (salesperson), Luke Klingson (sales)... we didn't deal with him, but his Mom owned the vehicle we bought. He came over with the scoop and helped us out when Madison was tied up. Roger (F&I) was also solid, informative, and did not try to pressure or sell. He went through all the finance options with us and helped us find the best numbers and package. Finally, Jesse gave my son the vehicle orientation... very professional and solid knowledge, patient, great personality. More

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Best car buying experience EVER! Buying a car wasn't even on my radar this year but it was time to trade in my beloved old VW Passat wagon. I did a lot of research and visited another Buying a car wasn't even on my radar this year but it was time to trade in my beloved old VW Passat wagon. I did a lot of research and visited another VW dealership prior to meeting Luke Klingson and the Luther Burnsville VW family. I got more information in a short phone call from Luke then I got from 3.5 hours at the other dealership! I was so impressed, I decided to take the afternoon off from work and make the trek to Burnsville. I was only there for maybe an hour and a half and had all my questions answered and had quotes on 2 different Passat trims and my trade in. The next day I went back to the first dealership just to compare quotes. Quite honestly, the whole time I was there (maybe an hour) I kept thinking 'why am I here?!?!' When I got the quotes I was ABSOLUTELY sold on Luther Burnsville VW! Not only were the prices higher for the same cars, my trade in was lower and they wouldn't honor my USAA/TrueCar discounts (said they weren't as good as what they could get me) but the salesman (woman) actually treated me as if the look of the car was the only thing I was interested in. Luke put me in a better car with more safety/fun features (that he thoroughly explained) and also made the buying experience very painless!! I am VERY happy with my 2017 Passat SE with Technology and the service I received from Luther Burnsville VW!!! More

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Luke Klingson There is a great team at Burnsville and our experience was very rewarding. Professional follow through and great product knowledge. We highly recomm There is a great team at Burnsville and our experience was very rewarding. Professional follow through and great product knowledge. We highly recommend this dealership. More

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Excellent, easy experience! I visited 7 dealerships and worked with 7 different salesman before finally buying my car at Burnsville VW and I'm glad I did. Luke Klingson at Burnsv I visited 7 dealerships and worked with 7 different salesman before finally buying my car at Burnsville VW and I'm glad I did. Luke Klingson at Burnsville VW was the best salesman I dealt with. He gave my husband and I lots of quality information about the vehicle during the test drives and I never felt pressured to buy. So many other salesman pushed me to make a quick decision but Luke simply gave us all the information and encouraged us to make the decision that was right for us. The process was quick and easy. The finance person I worked with was also very kind and informative. The weeks following the purchase, Luke followed up to make sure everything was going well and helped me find a place to add additional features to my new vehicle. Thanks for everything, Luke! More

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Great Experience Found a 2015 TDI golf at Luther Burnsville online, and knew immediately it was the right one. I applied for financing online and was shortly contacted Found a 2015 TDI golf at Luther Burnsville online, and knew immediately it was the right one. I applied for financing online and was shortly contacted by Luke to verify the car I was interested in. Roger in the finance department then got ahold of me a bit later to say everything was approved and verified when I'd be coming by. I didn't realize the day I was going was Luke's day off but he was very accommodating and extremely helpful. The car was waiting when I got to the dealership, we went for a quick test drive and then arranged financing which was quite painless. Roger presented several warranty options and was very informative without being high pressure which I really appreciated. I've heard horror stories of dealership experiences and I have to say mine was very good. Luke knew the car like it was his own, he showed me several things I was unaware of even though I did a lot of research ahead of time. If I'm ever looking for another car I know the first place I'll check, very nice people at this place. More

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