Luke Klingson | Page 27

Respectful and knowledgeable Great customer service with a lot of knowledge about the car but not too pushy. Seemed very fair and friendly! This was my first car purchase so I was Great customer service with a lot of knowledge about the car but not too pushy. Seemed very fair and friendly! This was my first car purchase so I was very pleased with the way they handled me. THANK YOU! More

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Great Customer Service! I worked with Luke on the purchase of a 2016 Tiguan. He listened to what we wanted as customers, provided us with great customer service and was very I worked with Luke on the purchase of a 2016 Tiguan. He listened to what we wanted as customers, provided us with great customer service and was very great to work with! I would recommend working with Luke and the team at Luther Burnsville Volkswagen. We had a great experience! More

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1st Time VW Buyer 1st time buying a VW. Luke Klingson was a great. Friendly, very knowledgeable and easy to work with. Made the car buying experience a joy. He took his 1st time buying a VW. Luke Klingson was a great. Friendly, very knowledgeable and easy to work with. Made the car buying experience a joy. He took his time at delivery to go through all the details and made sure I knew I could come back any time if I had any questions. The entire facility including service department is clean and professional in appearance. Jared in finance was also very personable and easy to work with and made it a point to greet me when I took delivery. More

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Car buying at it's best I am a repeat customer of Burnsville VW. Buying a new vehicle really can't be any easier than these people make it. I haven't had any bad experiences I am a repeat customer of Burnsville VW. Buying a new vehicle really can't be any easier than these people make it. I haven't had any bad experiences at this dealership over the years. The service center is reliable and efficient. The building is clean and well organized. The staff all seem pleasant and accomidating. Finance is the fastest I have ever encountered. The sales team is polite, informative and eager to help. Best of all, they do not try to bully you into a purchase like most other dealerships. A+ More

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2015 Passat Leased a new 2015 Passat - was short on time - Luke understood and did an excellent job within a short window of time as requested. Many thanks! Leased a new 2015 Passat - was short on time - Luke understood and did an excellent job within a short window of time as requested. Many thanks! More

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Purchase of a new VW Jetta. We were impressed with the salesman Luke Klingson. Luke was very knowledgeable of the VW line of cars and went over various options until we could ar We were impressed with the salesman Luke Klingson. Luke was very knowledgeable of the VW line of cars and went over various options until we could arrive at the vehicle we wanted and could afford. He also helped get us set up in the new car when we picked it up. There other calls after receiving the car about our experience and satisfaction as follow up, which was a good thing too. More

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Why would I go anywhere else?!?!? I have been a Burnsville VW groupie for the past 7 years for servicing my 2004 Jetta Wagon. When the decision was made to upgrade to a newer vehicle I have been a Burnsville VW groupie for the past 7 years for servicing my 2004 Jetta Wagon. When the decision was made to upgrade to a newer vehicle I knew I had to buy it at Burnsville VW. What made the decision so easy was the service culture that I have experienced in the service department. The sales department did not disappoint. Luke was the bomb! No pressure, but full of answers. My 2014 Jetta sedan is like a high tech space ship compared to my 2004. What a difference 10 years makes (but we are still keeping the 2004....she still runs like a champ). Thanks Burnsville VW! More

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Best Car Buying Experience I leased a 2015 GTI from Burnsville VW. They took a trade in on a 2010 Jetta Sportwagen. I was offered a trade-in price that was very fair. I knew I w I leased a 2015 GTI from Burnsville VW. They took a trade in on a 2010 Jetta Sportwagen. I was offered a trade-in price that was very fair. I knew I wanted a GTI, and Luke was happy to let me test drive new ones, used ones and in different configurations. I found one in the trim and transmission that I liked on the lot, but did not care for the color. Luke was able to get a dealer trade and found one they could get without a destination charge. Luke also ran numbers for multiple cars and showed me a clear breakdown of the lease vs buy cost. Sales here is very low pressure. You're shown the cars they have and offered a fair price. If you say you'd like to sleep on a car, they offer up putting down a payment to hold it, but there is no pressure to buy the car then and there. Finance here is also great. Jared ran through all the important stuff, like what the warranty covers and doesn't cover. He also clearly explained the lease terms and price breakdown. I was offered various extended warranty coverage, and Jared explained which ones may interest me as a lessee, but there were no hard sells and I wasn't asked if I wanted underbody coating. In the end I was offered a very fair price for the 3M clear adhesive protection and opted in to that and got a good lease price. Bottom line - this is the best dealership I've bought from in the Twin Cities. They are knowledgeable, professional, respectful and don't waste your time. Could you get a better price elsewhere? Maybe. Would you spend hours or even days pulling your hair out to save pennies. Absolutely. Me, I'd rather deal with these professionals who give you a fair deal at the beginning. More

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New car purchase I filled out an online questionnaire and was promptly contacted by Luke. We set up a time , the car was pulled up and waiting when I arrived. After te I filled out an online questionnaire and was promptly contacted by Luke. We set up a time , the car was pulled up and waiting when I arrived. After test drive Luke and I discussed any questions I had and we got the purchase process moving forward. Luke was very helpful, knowledgable, professional, and efficient. All in all a great experience! I will definitely put Luther VW as my first stop in any future vehicle purchases. More

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Great experience purchasing a CPO VW Passat We recently bought a Certified Pre-Owned Passat TDI at Luther Burnsville VW and my experience was very positive. The first time we went to the dealer, We recently bought a Certified Pre-Owned Passat TDI at Luther Burnsville VW and my experience was very positive. The first time we went to the dealer, we just wanted to test drive a few cars and get a feel for the different vehicle sizes (Golf, Jetta and Passat). We worked with Luke K who was very knowledgeable about even the smallest differences in cars, equipment and trim (S, SE, SEL etc). He was also more than happy to let us drive various vehicles without pressuring us to make a decision to purchase a car. I had a few follow up questions that I asked via text messages and Luke always responded within minutes. The second time we went to the dealer, we took the car that we ended up purchasing on a longer test drive to make sure that it was what we wanted. Afterwards the purchase (which was seamless), Luke did another thorough walk through of all of the car functions which was helpful (remote start, radio/nav system etc). Luke made the car purchasing experience very seamless, informative and low pressure. More

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