Luke Lien | Page 41
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
413 Reviews
Write a Review413 Reviews of Luke Lien
April 22, 2017
Oil change and tire rotation Very good!!! The people are very friendly and the service was excellent. It took less time than what he told us, not so much waiting around. Love the Very good!!! The people are very friendly and the service was excellent. It took less time than what he told us, not so much waiting around. Love the new coffee machine, my husband likes his coffee dark. Thank you More
Other Employees Tagged: Matt Hanson
April 20, 2017
good deal I needed new tires. I shopped around, Amazon, Tires Plus, Tirerack.com. Then compared with dealer. Dealer was no better but no worse than the best dea I needed new tires. I shopped around, Amazon, Tires Plus, Tirerack.com. Then compared with dealer. Dealer was no better but no worse than the best deal I could find online for a well rated consumer report tire. Plus lifetime rotation and $100 gift card. More
April 02, 2017
Consistent Great Service Over the last 15+ years and 3 cars I've continued to frequent this dealership for all of my service needs. They're easy to work with, flexible, the fa Over the last 15+ years and 3 cars I've continued to frequent this dealership for all of my service needs. They're easy to work with, flexible, the facility is nice, and the only time I've ever had a problem with a service performed, they corrected it immediately and without hassle. I continue to drive out of my way to use this dealer. More
Other Employees Tagged: Matt Hanson, Nicole Love, Jordan Sprandel
March 10, 2017
Oil change Luke was great. Oil change with free car wash with floor mats was nice. Not cool with the radio station change and auto head light change. Other than Luke was great. Oil change with free car wash with floor mats was nice. Not cool with the radio station change and auto head light change. Other than that, it was perfect. Price point is worth it. More
March 07, 2017
Great service! It is great to help me resolve the problem. The complimentary car wash is also made me satisfied. The staff also helped me address a problem not relat It is great to help me resolve the problem. The complimentary car wash is also made me satisfied. The staff also helped me address a problem not related to the service, which is super nice. More
March 07, 2017
Awesome Always professional and courteous. No pressure to do extra services. I usually arrive early and they always get my vehicle in when I arrive. Love ge Always professional and courteous. No pressure to do extra services. I usually arrive early and they always get my vehicle in when I arrive. Love getting my car washed too! More
Other Employees Tagged: Dee Dhanraj
March 04, 2017
Excellent service and very attentive Your staff always listens to what we have to say, polite and takes care of our concerns. We have stopped in with a problem at closing time and he fixe Your staff always listens to what we have to say, polite and takes care of our concerns. We have stopped in with a problem at closing time and he fixed what he could and told us when to come back. More
February 28, 2017
Consistently good service I have been doing business with White Bear Subaru for about a dozen and have never been disappointed in their service. Luke has always been clear, cor I have been doing business with White Bear Subaru for about a dozen and have never been disappointed in their service. Luke has always been clear, cordial and prompt and has explained what has been done and what to plan for in the near future. I commend Luke on his professionalism and fully endorse the company for their good service. More
February 27, 2017
No appointment, great service! Luke, thanks so much for taking care of my punctured tire on Friday afternoon. I so appreciate you finding a loaner car late on a busy Friday for me t Luke, thanks so much for taking care of my punctured tire on Friday afternoon. I so appreciate you finding a loaner car late on a busy Friday for me to get home, and as promised, the new tire was installed on Saturday morning, even though you weren't working that day. You're fantastic--thanks! More
February 11, 2017
Great customer service I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait, and what service maintenance/repair is needed & why, as well as itemized costs estimates. I am always given the option to decline or accept any service suggested or costs...upfront before any work is done! I highly recommend Whie Bear Acura Subaru. Sebastian More
Other Employees Tagged: Jordan Sprandel