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Phil Fitts Ford
New Castle, PA
1,298 Reviews
Phil Fitts Ford in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 19, 2025
Every time I have been there I have been treated very
respectfully and kindness superior
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by Ghos2wal
November 17, 2025
Was pleasantly greeted by Kenny and everyone was
courteous and friendly. My vehicle was serviced promptly.
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by louann81254
Employees Worked With
Kenny in service
November 03, 2025
Got my oil change with the “works” so all good service
except 93.00 later! I asked if I could have the Mercer ford price of like 59.00? But nope. Next time ima drive 20 min fir45.00 about savings then go
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by Apekennedy
Employees Worked With
Service
Dealership Inventory (153 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Cable TV
- Free Coffee
- Free Drinks
