Lynette Rich
Lynette Rich at Mercedes-Benz of Georgetown
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Lynette Rich

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.1
10 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

29 yrs, 4 mos

4.1

10 Reviews

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10 Reviews of Lynette Rich

October 25, 2023

Dealership Rating
Employee Rating

Extremely delightful and smooth process buying our first customized Mercedes. We live in Wylie Texas but preferred this dealership. About a year ago, I stopped by at this location for my 2022 GLC 300 u More

by MASAYANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Tait, Myron Dixon

Nov 04, 2023

Mercedes-Benz of Georgetown responded

It's wonderful to hear that you had an extremely delightful and smooth process when buying your first customized Mercedes at Mercedes-Benz of Georgetown. Building a positive relationship with a dealership, whether for service or purchase, is important, and it's clear that your positive service experience influenced your choice. Acts of kindness and exceptional customer service can indeed leave a lasting impression. Enjoy your customized Mercedes and your continued positive experiences with us!

October 22, 2023

Dealership Rating
Employee Rating

Extremely delightful and smooth process buying our first customized Mercedes. We live in Wylie Texas but preferred this dealership. About a year ago, I stopped by at this location for my 2022 GLC 300 u More

by MASAYANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Tait, Myron Dixon

Oct 24, 2023

Mercedes-Benz of Georgetown responded

We are delighted to hear that you had an extremely delightful and smooth car-buying experience at Mercedes-Benz of Georgetown. It's also great to know that you had a positive experience with our service department in the past and that our courteous and friendly service made a lasting impression. Acts of kindness and excellent service indeed go a long way in building trust and loyalty. Enjoy your customized Mercedes!

October 19, 2023

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Due to the ongoing personal attention of Daniel Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. More

by tonytrpt45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Reicherts

Oct 21, 2023

Mercedes-Benz of Georgetown responded

It's truly heartwarming to hear that due to the ongoing personal attention of Daniel and Mercedes-Benz of Georgetown, you have come to think of them as extended family. The trust and respect you've developed are a testament to the exceptional relationship you've built with us. We are grateful for your loyalty and positive comments. Thank you for sharing your experience!

September 17, 2023

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They have the best mechanics and service advisors. My car always performs much better after service done at Mercedes of Georgetown. More

by barlyredsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Reicherts

Sep 21, 2023

Mercedes-Benz of Georgetown responded

We are delighted to hear that you've consistently experienced improved performance in your car after service at Mercedes-Benz of Georgetown and that you have high regard for our mechanics and service advisors. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

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Employee Rating

Mercedes Georgetown service department has been lacking for a good overall experience the past 2 years. More

by Lindawirthybarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2023

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the issues you've faced with our service department over the past two years. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Adam Fontenot Service Director afontenot@mbofgeorgetown.com

September 01, 2023

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Employee Rating

The service rep was great my wife wa coming back from her doctors appointment when her car broke down made it to dealer ship where your rep took care of every thing a got my wife home in a Uber More

by Leroy-shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 23, 2023

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Employee Rating

Lynette is the best. Great customer service!!! We are verpleased with the entire service department. More

by lluede7062Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Mercedes-Benz of Georgetown responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

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Employee Rating

Great service, Lynette Would recommend service She was very helpful and friendly Had mmy car taken care of thank you More

by jesscruzj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2023

Mercedes-Benz of Georgetown responded

Thank you for acknowledging Lynette for her professionalism and dedication. Ensuring your satisfaction is our ultimate goal! We appreciate when our associates are recognized for the exceptional service they provide. Your business, as well as your Five-Star Review, are very much appreciated! It would be our pleasure to assist you again.

August 04, 2023

Dealership Rating
Employee Rating

Amanda (our service rep), has been absolutely fantastic. Out of all the Mercedes service reps we have had at various Mercedes dealerships in the last 20yrs she has been the best. In particular her attention More

by baktasht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Hares

August 04, 2023

Dealership Rating
Employee Rating

Amanda (our service rep), has been absolutely fantastic. Out of all the Mercedes service reps we have had at various Mercedes dealerships in the last 20yrs she has been the best. In particular her attention More

by baktasht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Hares

Sep 19, 2023

Mercedes-Benz of Georgetown responded

Thank you for choosing Mercedes-Benz of Georgetown! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Amanda and her dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

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