MANUEL GRANADILLO

I had the pleasure of buying a new car from Al Hendrickson Toyota Dealership coconut Creek the deal was fantastic and everyone at the dealership made the experience one of the best experience I Hendrickson Toyota Dealership coconut Creek the deal was fantastic and everyone at the dealership made the experience one of the best experience I have never had in years, Very knowledgeable staff, and most importantly they didn't play games. Luther Mckenzie was a great salesman and know how to communicate .overall I would rate my experience as excellent . More

by loristin34 Verified Customer Verified Customer

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During my purchase, the finance manager Chandra Bastia lied to me, telling me that the price of my car had increased by $4,000 from the agreement we had already reached because “the bank was charging a co lied to me, telling me that the price of my car had increased by $4,000 from the agreement we had already reached because “the bank was charging a commission to give us a better interest rate.” In reality, the increase came from extended warranties that were added without my authorization, which is a dishonest and unacceptable practice. I want to recognize the sales person Manuel Granadillo, who was very kind, patient, and took his time to properly negotiate and sell the car. The sales experience was positive, but the way the financing was handled was misleading and not transparent. More

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They have a wide variety of cars to choose from. The staff very helpful. Our sales person Manny-( Manuel), was truly personable. The staff very helpful. Our sales person Manny-( Manuel), was truly personable. More

by ingrid Verified Customer Verified Customer

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I had a great with Al Hendrickson Toyota The Representative Luther McKenzie provided great customer service and he knows how communicate . Overall I rated my experience as excellent. Representative Luther McKenzie provided great customer service and he knows how communicate . Overall I rated my experience as excellent. More

by loristin34 Verified Customer Verified Customer

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Courteous efficient knowledgeable I think this says it all…I would recommend them to others all…I would recommend them to others More

by Jblohm24 Verified Customer Verified Customer

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I had an excellent experience with Al Hendrickson Toyota The Rep Luther McKenzie went above and beyond to help me out. They have reliable car and their customer service is great. The Rep Luther McKenzie went above and beyond to help me out. They have reliable car and their customer service is great. More

by loristin34 Verified Customer Verified Customer

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I would recommend Al Hendrickson Toyota to anyone looking for a great customer service experience. Chad in Finance was absolutely wonderful. His knowledge and kindness surpassed all of my expectations. Manue for a great customer service experience. Chad in Finance was absolutely wonderful. His knowledge and kindness surpassed all of my expectations. Manuel also did a nice job finding me the right car for me. More

by mmcgee4 Verified Customer Verified Customer

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Todo excelente vendores y financista, buena atencion, trato, buenas instalaciones y servicio. Solucionan problemas para adquirir vehiculos trato, buenas instalaciones y servicio. Solucionan problemas para adquirir vehiculos More

by Daniash240617 Verified Customer Verified Customer

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They include a service in the purchase of the vehícle that didn't request and I didn't even know what is was. Ididn't agree. I'm really upset. I fell cheated. I wolud like to take my complaint and my di that didn't request and I didn't even know what is was. Ididn't agree. I'm really upset. I fell cheated. I wolud like to take my complaint and my discontent to a senior management executive to express it. but I can't. More

by Charly Verified Customer Verified Customer

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Very good service, they always help you solve any problem, their sales staff is extraordinary. I will always recommend them. problem, their sales staff is extraordinary. I will always recommend them. More

by MPSB24 Verified Customer Verified Customer

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