MARK HOBBINS

Called to make an appointment to repair a dealer installed option that was not working properly, $500 footwell lighting option installed when car was purchased as stated on window sticker, (still under factory warranty). Discovered option was never installed by Platinum Chevrolet, they refused to repair mistake and claimed dealer installed options were not covered under manufacturer warranty!!!! TERRIBLE CUSTOMER SERVICE!!!!!

Helpful 1

Report | Print

"Hassle free great service. Found the Traverse I wanted..."

- NICK00057@HOTMAIL.COM Verified Customer

Hassle free great service. Found the Traverse I wanted and was out the door in no time. The whole staff was helpful and would recommend to anyone looking for a new or used car.

Helpful 0

Report | Print

"El servicio me atendieron muy bien muchas por su..."

- anastaciod745 Verified Customer

El servicio me atendieron muy bien muchas por su amabilidad espero que suige así pronto volveré con ustedes por su amabilidad gracias de nuevo ok

Helpful 0

Report | Print

"Very helpful not pushy very respectable went out of their..."

- ljsports00 Verified Customer

Very helpful not pushy very respectable went out of their way to make sure everything I want it on the truck and help me with the truck before I left would go back again and buy another truck from the same people thanks again LJ

Helpful 0

Report | Print

"Our transaction was quick and easy, we were very..."

- kathyx159 Verified Customer

Our transaction was quick and easy, we were very satisfied with our purchase and how easy it was. The customer service was great, we were in and out quickly

Helpful 0

Report | Print

"Im 69 years old have been in the luxury car business for..."

- randy.pene Verified Customer

Im 69 years old have been in the luxury car business for 30 years where I managed several high end dealerships RollsRoyce, Bentley Ferrari, and Lamborghini and several other brands. This is the third truck that I have bought from Platnum Chevy, I am very pleased with the people that work there throughout its like there all family and they treat there customers with the same feeling. Thanks all of you.

Helpful 0

Report | Print

"GREAT CUSTOMER SERVICE. PRICE OUR NEW FAMILY SUV ON LINE..."

- gromanstrans Verified Customer

GREAT CUSTOMER SERVICE. PRICE OUR NEW FAMILY SUV ON LINE W/CHARLIE HE TAKE EXTRA TIME TO FOUND THE SUV WE NEED. TANKS TO ALL THE STAFF. THIS ITS OUR THIRD SUV WE GET HERE, I HIGHLY RECOMMEND PLATINUM CHEVROLET. TANKS CHARLIE TO FILL MY NEW 2020 CHEVY TRAVERSE WITH GAS. TANKS MR MARK TO FILLED OUT THE PAPER WORK AND FOUND ME THE BEST RATE.

Helpful 0

Report | Print

I bought a use car year 2017 from Platinum Chevrolet about 10 months but I never receive a permanent license plate. This dealer violation of the California Consumer Sales Practices Act, the Advertisement and Sale of Motor Vehicles law, the Motor Vehicle Dealer Licensing Law. I'm file a claim with the state and sue the dealer.

Helpful 0

Report | Print

"Fantastic experience! The team here is really 1st class..."

- mbass1 Verified Customer

Fantastic experience! The team here is really 1st class job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing job done!

Helpful 0

Report | Print

"Great service for new Bolt EV lease"

- jamesfreed.design Verified Customer

Mark and Juan were great to work with, and I'm thrilled with my new Bolt EV. I returned my 2017 Bolt EV at the end of a three year lease, and leased a new one. Easy process and great service.

Helpful 0

Report | Print