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MATTHEW CARTER
15 Reviews
Dealership Experience
4 mos
Industry Experience
4 mos
Languages Spoken
English
15 Reviews
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15 Reviews of MATTHEW CARTER
August 16, 2025
To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More
by larryourrealtor
Verified Customer
August 14, 2025
The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More
by Back2pback@gmail.com
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, KEVIN PHILLIPS
August 07, 2025
My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More
by CECELIAG0
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, KEVIN PHILLIPS
July 31, 2025
I really liked how they treated me. I'm definitely going back for my next Chevrolet oil change. I'm definitely going back for my next Chevrolet oil change. More
by mariela
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, KEVIN PHILLIPS
July 25, 2025
I don’t know who Robert Johnson is. The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same pro The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same problem, a leaking rear differential, and as frustrating as it has been that we can’t seem to get this fixed, the more frustrating part is that no one will ever answer the phone in the service department. I’ve called so many times and never get anyone to answer the phone. I leave messages on the message service and no one ever returns my calls. The only way I can ever get through to the service department is to call the sales department and ask someone from sales to go back to the service department and put me in touch with someone. Yet, every time I walk into the service department there are at least 2 people, if not more behind the desk. I don’t understand why no one can ever answer the phone in the service department to give customers an update on average vehicle they’ve had for several days. More
by Joecroswait
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, KEVIN PHILLIPS
July 22, 2025
Great team service! !we’ll be back thank to everyone , hope to make next purchase there !we’ll be back thank to everyone , hope to make next purchase there More
by Kevinhodnett65
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON
July 03, 2025
Always been nice when I go for Service and always have a smile and get me out quickly smile and get me out quickly More
by JERAINEY1962
Other Employees Tagged: JEFF DOBSON, JOE JENSEN, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, JARED STARK, ROBERT JOHNSON , JOSEPH HOBLEY
June 18, 2025
I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just don’t know anyone. More
by Carrian83
Other Employees Tagged: ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER, ROBERT JOHNSON , JOSEPH HOBLEY
