MATTHEW CARTER
MATTHEW CARTER at Southern Ford

MATTHEW CARTER

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.4
21 Reviews

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

4.4

21 Reviews

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21 Reviews of MATTHEW CARTER

October 01, 2025

Dealership Rating
Employee Rating

Excellent service! Thanks again! This is the only place I will take my F250. Thanks again! More

by osojames247
Service Price Transparency
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Recommend Dealer
Yes

September 26, 2025

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Good service, good work! I have time during the day, I am retired. Good day! More

by raymondmc01
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

September 13, 2025

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Have complete confidence in the service department. 10x better than the last dealership we had before More

by louhughes2003
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Recommend Dealer
Yes

September 13, 2025

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Outstanding work ( 5 STARS ). The Mechanics got me in & out in Less then 30 minutes. More

by Chicago Blues man
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Recommend Dealer
Yes

September 12, 2025

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Pleasant place to do car business. Both repair and buying vehicles. Would recommend to others. More

by CRAIGSMITH50
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Recommend Dealer
Yes

September 12, 2025

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I love ford the people who are working there make you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you More

by BJDAVE31921
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Recommend Dealer
Yes

August 16, 2025

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To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

by larryourrealtor
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Recommend Dealer
Yes
Aug 19, 2025

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 14, 2025

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The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More

by Back2pback@gmail.com
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Recommend Dealer
No

August 07, 2025

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My car alignment was done quickly. The price was exactly as quoted and I appreciate that. More

by CECELIAG0
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Recommend Dealer
Yes
Aug 13, 2025

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2025

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I really liked how they treated me. I'm definitely going back for my next Chevrolet oil change. More

by mariela
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Recommend Dealer
Yes
1

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