MATTHEW CARTER
MATTHEW CARTER at Southern Ford

MATTHEW CARTER

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.5
24 Reviews

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

4.5

24 Reviews

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24 Reviews of MATTHEW CARTER

October 16, 2025

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Employee Rating

It has gotten wsay better since my last visit. They took care of my commercial van same day . More

by Ron
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Recommend Dealer
Yes

Other Employees Tagged: ROBERT MUIR , New attendee in the commercial service was very attentive

October 08, 2025

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Competent friendly staff who are very friendly and knowledgeable. 15 words?! Isn’t that a bit effusive? More

by jelarsen1
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Recommend Dealer
Yes
Oct 09, 2025

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 08, 2025

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Very good homie atmosphere work was fair no complaints was out in hour and half More

by jeffatnite
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Recommend Dealer
Yes
Oct 09, 2025

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 01, 2025

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Excellent service! Thanks again! This is the only place I will take my F250. Thanks again! More

by osojames247
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Recommend Dealer
Yes

September 26, 2025

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Good service, good work! I have time during the day, I am retired. Good day! More

by raymondmc01
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

September 13, 2025

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Have complete confidence in the service department. 10x better than the last dealership we had before More

by louhughes2003
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Recommend Dealer
Yes

September 13, 2025

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Outstanding work ( 5 STARS ). The Mechanics got me in & out in Less then 30 minutes. More

by Chicago Blues man
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Recommend Dealer
Yes

September 12, 2025

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Pleasant place to do car business. Both repair and buying vehicles. Would recommend to others. More

by CRAIGSMITH50
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Recommend Dealer
Yes

September 12, 2025

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I love ford the people who are working there make you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you More

by BJDAVE31921
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Recommend Dealer
Yes

August 16, 2025

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To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

by larryourrealtor
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Recommend Dealer
Yes
Aug 19, 2025

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

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