MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park
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MIKE BALIS | Page 14

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of MIKE BALIS

October 25, 2022

Dealership Rating
Employee Rating

Good, quick service as always, I have been taking my car for over 5 years. More

by mikie1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! Glad everyone gave you a good experience, never hesitate to ask if you need something! See you soon.

October 25, 2022

Dealership Rating
Employee Rating

If this is about the service on 10-22-22, I highly commend Mike Balis for fitting me in and helping me that afternoon rather than making me wait till Monday. Had to have my car towed and was told when More

by THOMNYCBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2022

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your service experience such a success, and the whole team here wishes you happy travels on the road ahead!

October 24, 2022

Dealership Rating
Employee Rating

I have been a customer for over 30 years and always had excellent service. Will stay a customer More

by revbettyd
Recommend Dealer
Yes
Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 23, 2022

Dealership Rating
Employee Rating

The staff is friendly and the mechanics do a nice job. They let you know what needs to be done before starting the work. More

by GLUCHANSKY
Recommend Dealer
Yes
Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 22, 2022

Dealership Rating
Employee Rating

Ease of setting up appointment. Great service. Reliable. Most are friendly. Wash my car. Ability to wait. More

by gbarn4729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2022

Dealership Rating
Employee Rating

Very professional and friendly environment along with clean restrooms and waiting area, i was very pleased there More

by PNICESOB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Oct 22, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Mike, Scott and the team will be happy to help you if you should need anything else. Drive carefully!

October 21, 2022

Dealership Rating
Employee Rating

Always punctual, polite and efficient. I have always had a good experience with this service station and feel that they have been honest and straightforward, performing high quality work. More

by MaureenD.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Prompt and courteous. easy to schedule. Comfortable waiting area. Free hot coffee. Drive car into service bay so no weather to worry about More

by KARIBRUCE86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Exceptional people doing outstanding work who are focused on doing the right thing for their customers. More

by GZILICH126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore , Dan Snyder

Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that our service team's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Metro Toyota is very thorough and efficient. Was in originally for an oil change and general maintenance check. The service adviser told me the original battery (2016) would need to be replace More

by jdubnicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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