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MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park

MIKE BALIS | Page 14

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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160 Reviews
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160 Reviews

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160 Reviews of MIKE BALIS

October 25, 2022

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Employee Rating

The service department is always professional, gives clear instructions on what will be done with the car, and all around a pleasant experience ! More

by Barb1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you for leaving our service team this positive review! We are pleased that Mike could be of great assistance to you throughout your visit. We wish you safe travels on the road ahead.

October 25, 2022

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Great dealership. I never go anywhere else for service on both of out Toyotas. Fifteen More

by kxnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 24, 2022

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Employee Rating

I have been a customer for over 30 years and always had excellent service. Will stay a customer More

by revbettyd
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 23, 2022

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Employee Rating

The staff is friendly and the mechanics do a nice job. They let you know what needs to be done before starting the work. More

by GLUCHANSKY
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 22, 2022

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Employee Rating

Ease of setting up appointment. Great service. Reliable. Most are friendly. Wash my car. Ability to wait. More

by gbarn4729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2022

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Employee Rating

Always punctual, polite and efficient. I have always had a good experience with this service station and feel that they have been honest and straightforward, performing high quality work. More

by MaureenD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 21, 2022

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Employee Rating

Very professional and friendly environment along with clean restrooms and waiting area, i was very pleased there More

by PNICESOB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

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Oct 22, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Mike, Scott and the team will be happy to help you if you should need anything else. Drive carefully!

October 20, 2022

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Employee Rating

Took me in even though I was almost a half hour early and work was great and reasonable More

by ROGERGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

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Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike & Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

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Employee Rating

They are real nice and make you feel welcomed, also they are prompt and fast More

by sandykraguljac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore, SUSAN BOTTORF

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Oct 20, 2022

Victory Toyota of Brook Park responded

Sandy, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 20, 2022

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Employee Rating

Metro Toyota is very thorough and efficient. Was in originally for an oil change and general maintenance check. The service adviser told me the original battery (2016) would need to be replace More

by jdubnicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 20, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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