MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park
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MIKE BALIS | Page 2

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of MIKE BALIS

March 20, 2023

Dealership Rating
Employee Rating

Waiting room was nice, although the fish seemed hungry. I wish b you had a bigger sample of new cars to look at. More

by SEASTONE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 20, 2023

Dealership Rating
Employee Rating

All employees were very professional. I was in and out quickly. It was my first time there and it was a good experience. More

by aabranovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

Extremely fair and well trained staff. They exceeded my expectations. I have yet to regret going to your shop. More

by pzakriski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

The service team made everything quick fast efficient and with great care and I love it!! More

by HUGOQUILES12316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

Technician is very nice and knowledgeable. He told me roughly how long it would take to fix the side door. Got it done before the time. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SUSAN BOTTORF

Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 14, 2023

Dealership Rating
Employee Rating

Good efficiency Pleasant people I was well informed. I love coming to Toyota to relax & know my car is being well taken care of More

by pjdyourk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 13, 2023

Dealership Rating
Employee Rating

Joe Rogers is the best service advisor in the greater Cleveland area, probably the best in Ohio. More

by DEMEX720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 13, 2023

Dealership Rating
Employee Rating

The service was very timely and efficient, I was in and out of service within 20 minutes or so. More

by mommasmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 13, 2023

Dealership Rating
Employee Rating

Sam Ibrahim is a stellar salesperson. He kept me informed all the way through on my delivery date and was able to get me the beautiful Lunar Rock color on my new Rav4XLE. He was so patien More

by LBYERS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2023

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, Sam works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

March 12, 2023

Dealership Rating
Employee Rating

Easy,quick and informs all step of the way. Would use this fir my car again More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

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