Mike Mellor
Mike Mellor at Midtown Kia
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Mike Mellor

Service Manager

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.5
64 Reviews
4.5

64 Reviews

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64 Reviews of Mike Mellor

April 22, 2024

Dealership Rating
Employee Rating

Service was great! Got a quick oil change, rotated my tires & vacuumed out my car! Wouldn’t go anywhere else! Love Midtown Kia! More

by Marie.Soulful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Marie, and we look forward to working with you again.

April 22, 2024

Dealership Rating
Employee Rating

Pleasant waiting area - Good natured employees, eager to serve. Was provided good info on recall information. Happy to visit Midtown Kia again. More

by BBRALEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Harlan , JEREN BAYLOCK

Apr 22, 2024

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

April 12, 2024

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Very happy with your service and friendly staff. Did the service in timely manner. Thank you so much. More

by comfortinntulsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2024

Dealership Rating
Employee Rating

I went in really worried about having to negotiate prices and it taking all evening. Melissa and the entire team took great care of me and I drove home in my favorite vehicle with the right price. No hagglin More

by bradley.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Gutierez, Jason Herzog, Melissa Herzog, Nate Harlan , JEREN BAYLOCK, JOE CYR

Apr 12, 2024

Midtown Kia responded

We are very happy to have provided you with such a positive experience, Bradley! We sincerely value your business and look forward to your next visit.

April 10, 2024

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Employee Rating

Took a little long to get parts. But other than that it went smoothly. Thanks More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Harlan , JEREN BAYLOCK

Apr 11, 2024

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that your service went smoothly. Thank you for choosing Midtown Kia, Brian, we look forward to having you as a valued customer for many years to come!

April 04, 2024

Dealership Rating
Employee Rating

I trust them with my vehicle maintenance they offer free vehicle inspections in between service appointments. They also offer financing with no interest if there is an unexpected repair. More

by KiaOwner
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Nate Harlan , JEREN BAYLOCK

Apr 05, 2024

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Dealership Rating
Employee Rating

I purchased my car in January of 2023 and did not receive it in working condition until March of 2024. I have had multiple people promise me a scheduled call from the GM and that call has not been made at an More

by AMASSIE1997
Recommend Dealer
No

Other Employees Tagged: MIKE MELLOR

Apr 06, 2024

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 02, 2024

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Employee Rating

Spidey in the service department was the epitome of professionalism and I can’t recommend him enough, I will be his customer for life More

by j_hml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Carson VanCleave, Sara Nelson, Sam Creveling , Jordan Bush, JOE CYR, Spidey

Apr 02, 2024

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

March 16, 2024

Dealership Rating
Employee Rating

Attentive, listened to all my concerns, Answered every question promptly. Very professional and courteous. Was very pleased that they did not rush me in any way. I will not go anywhere else from here on o More

by lserenata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratcliff

Mar 17, 2024

Midtown Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 12, 2024

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Employee Rating

I took my 12 year Kia into the dealership just for recall work, and I was treated like a king. Even though I had only owned the car for 4 months More

by SNAKEDOCTORAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Harlan , JEREN BAYLOCK

Mar 12, 2024

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

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