Maalik McKoy-Cohen | Page 7

Went here to get my (technically second but first car under my name) and the only hard part was deciding and getting my bank and insurance to let us close the loan (we all know it's the bank and insuranc under my name) and the only hard part was deciding and getting my bank and insurance to let us close the loan (we all know it's the bank and insurance that makes it take 5+ hours) but Maalik was wonderful to work with! Offered us water and helped us check out the cars we were looking at that day. The car I chose, the A/C needed to be charged and they did that! And it was kinda low on fuel so they helped me out and put some gas in it so I could get home. The car itself is in good condition for having 75k miles on it and was pretty clean inside and out. They didn't have the fob for the car but fortunately the guy who does them will be in tomorrow and I can go back and get it at no extra cost! They also owe me a TV (not sure why, I think it's a promo) but i'm not complaining! Overall I'm pretty thrilled with my experience. Drove the car home on the highway and a bit after that and it's running fine so far! (let me knock on wood not to jinx it). More

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Maalik was top shelf. He was understanding, accommodating and willing to do what it took to make us comfortable and confident in our purchase. We would recommend him to an He was understanding, accommodating and willing to do what it took to make us comfortable and confident in our purchase. We would recommend him to anyone looking for a vehicle. Couldn’t be happier with the whole process. He will be the number one salesman before long!! More

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The representative was very Pleasant and knowledgeable and the vehicles that I was looking for he also was very patient and professional he also took the time to explain the difference in qualities of dif and the vehicles that I was looking for he also was very patient and professional he also took the time to explain the difference in qualities of different vehicles and at the end it’s up to the individual preference of the vehicle they choose I had a good experience so I gave them A five star More

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We had a wonderful experience with everyone at Star Auto Mail 512. Maalik was a very kind and patient salesman who was very attentive to our wants and needs with our vehicle purchase. Ted worked hard to get Mail 512. Maalik was a very kind and patient salesman who was very attentive to our wants and needs with our vehicle purchase. Ted worked hard to get our payment where we needed it to be! This is the 3rd vehicle we have purchased from this auto group and will be back again! More

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Maalik was very helpful showing me the vehicles I was interested in. Him along with all staff that assisted were very friendly and helpful. I highly recommend Star Auto Mall to anyone looking for their n interested in. Him along with all staff that assisted were very friendly and helpful. I highly recommend Star Auto Mall to anyone looking for their next vehicle. More

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Really great people! Helpful, kind, accommodating. Would buy from them again! I knew what I wanted but still wanted to look. They had no problem showing me additional car Helpful, kind, accommodating. Would buy from them again! I knew what I wanted but still wanted to look. They had no problem showing me additional cars even though I was pretty sure what I was buying. Maalik was great. No pressure but really helped with everything. Joe in finance was a great guy and funny! More

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Quick and easy. Great service! Would definitely recommend. Malik made all my needs to complete my automobile service Great service! Would definitely recommend. Malik made all my needs to complete my automobile service More

by Melyssa028 Verified Customer Verified Customer

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Very helpful, great customer service and super friendly. Had plenty of cars to choose from Had plenty of cars to choose from More

by jonnie.damato Verified Customer Verified Customer

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My husband and I both got cars, and we had a positive experience. The staff was very friendly and professional. experience. The staff was very friendly and professional. More

by austin1010 Verified Customer Verified Customer

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Some of the people there are very rude especially over the phone had to call multiple time just to speak to someone just to be told someone would call me back and they NEVER DID (not all Paul and Maalik w the phone had to call multiple time just to speak to someone just to be told someone would call me back and they NEVER DID (not all Paul and Maalik were awesome and did there best to accommodate me) but I wasn’t able to do a test drive because the car was brought to us ABSOLUTELY FILTHY cover in mud dig hair and INFESTED WITH SPIDERS it took them 4 hours to clean it out and guess what it’s still was DIRTY I’m still dealing with the dog smell after treating the sets an floor 2 times not to mention all the other issues that i didn’t find out until I bought the car breaks haven’t been changing in 2 years so I requested them to be done just to be told there still good (which there not )all in all I felt like a second rate customer and completely disrespected because i didn’t buy the newest model car like who in there right mind thinks it’s ok to have people test drive a car the is cover in mud dog hair and God knows what else but I have an appointment coming up for them to fix all the problems and they said they would detail the inside so let’s see if they keep there word More

by CHINYERE.EKEANYANWU98 Verified Customer Verified Customer

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