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Mac Cumbur
Mac Cumbur at Greenway Kia West

Mac Cumbur | Page 27

General Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

Contact Me
4.6
287 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

Turkish Turkish

4.6

287 Reviews

Write a Review

287 Reviews of Mac Cumbur

September 26, 2023

Dealership Rating
Employee Rating

Eager to help, friendly, polite, understanding empathetic over all this was a great experience thank you More

by missshannonpope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen

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Sep 27, 2023

Greenway Kia West responded

Shannon, we're delighted to know you had a great experience at Greenway Kia West! Our team is always here and ready to help — thanks for the positive feedback!

Sep 27, 2023

missshannonpope responded

You're welcome 🤗

September 26, 2023

Dealership Rating
Employee Rating

Very friendly people. Researched options for trade in and financing to get me the best deal! Thank you both! More

by chasene2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Rachel Moore, Franco

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Sep 26, 2023

Greenway Kia West responded

We're delighted to know that our team at Greenway Kia West was able to assist you with your trade-in and financing options. Thanks for the positive feedback and trust!

September 24, 2023

Dealership Rating
Employee Rating

Car buying was good experience, but a bit slow with the signing of the paperwork More

by debg153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

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Sep 25, 2023

Greenway Kia West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

September 24, 2023

Dealership Rating
Employee Rating

The SERVICE that I Received from the Kia dealership is Excellent the Manager Solve the problem Right away. Mark Foster is a Excellent manager More

by WILLIAMS1594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen, Jeremy Gresham , Diego Barroso, Jaris Dennis, Mark Foster, Rachel Moore, Alex Patino, Chrissie Paul, Ray Paz

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Sep 25, 2023

Greenway Kia West responded

We're glad to know that our team, especially Mark, provided excellent service and resolved your issue promptly at Greenway Kia West. Thanks for the positive feedback!

September 23, 2023

Dealership Rating
Employee Rating

It was a smooth transition and I’m very pleased with the progress of buying my car. Thanks guys. More

by rodrigophfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

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Sep 25, 2023

Greenway Kia West responded

We are happy to hear from you! Thank you for choosing Greenway Kia West and for sharing about your stellar sales experience. Safe travels ahead in your new ride!

September 23, 2023

Dealership Rating
Employee Rating

Excellent customer service, Daniel was extremely kind and informative. We LOVE LOVE LOVE our new KIA! More

by cama4774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen

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Sep 25, 2023

Greenway Kia West responded

We're delighted to know that Daniel provided excellent service and helped you find a Kia you love at Greenway Kia West! Thanks for sharing your experience with us and enjoy your new ride! Safe travels!

September 22, 2023

Dealership Rating
Employee Rating

I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager… More

by Norise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen, Jeremy Gresham, Mario Pinilla , Alberto Ahumada, Diego Barroso, Jaris Dennis, Mark Foster, Rachel Moore, Arturo Ramirez

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Sep 24, 2023

Greenway Kia West responded

We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!

Sep 24, 2023

Norise responded

I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….

Sep 24, 2023

Norise responded

Your welcome…

September 19, 2023

Dealership Rating
Employee Rating

Dealership was clean. People were attentive and friendly. Lobby and waiting area were crowded but there was available seating More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jhonatan Salinas

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Sep 19, 2023

Greenway Kia West responded

John, we're glad to know you found our dealership clean and our team friendly at Greenway Kia West. We appreciate your feedback about the waiting area too!

September 17, 2023

Dealership Rating
Employee Rating

I did a bad experience with greenway Kia west in Orlando, FL they don’t care about the customers. They have a bad behavior with customers. They make me don’t like Kia car anymore. That was a bad experience f More

by EDMARD JAZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cumbur, Jessica

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Sep 18, 2023

Greenway Kia West responded

Edmard, I'm sorry to read about your negative experience. We strive for excellent customer service, and it's clear we didn't meet that standard with you. It would be helpful if we could discuss this further so we can understand where things went wrong and how to improve moving forward. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 15, 2023

Dealership Rating
Employee Rating

Service no good Oil change have to wait 2 hrs no good There break up your car and don't say anything More

by ricky.gunness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Perez , Alberto Ahumada, Mark Foster, Javier Rodriguez

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Sep 18, 2023

Greenway Kia West responded

Ricky - I'm sorry to read about your negative service experience. We strive for efficient work and clear communication, so it's disappointing to see we've missed the mark here. I'd like a chance to address this directly with you - if you're willing, please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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