Mac Cumbur
Mac Cumbur at Greenway Kia West

Mac Cumbur | Page 26

General Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

Contact Me
4.6
287 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

Turkish Turkish

4.6

287 Reviews

Write a Review

287 Reviews of Mac Cumbur

October 18, 2023

Dealership Rating
Employee Rating

They were all very personable. They worked very hard to get me the car I wanted. More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chrissie Paul, Jordan

Oct 18, 2023

Greenway Kia West responded

Congrats on your new car, and thank you for leaving Greenway Kia West a five-star review! We hope you enjoy every mile.

October 17, 2023

Dealership Rating
Employee Rating

They are very professional and helpful. I will definitely recommend them to anyone who is looking for a car in Orlando. More

by CARLOLAQUIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen , Ray Paz, Jhonatan Salinas

Oct 18, 2023

Greenway Kia West responded

Carlo, we're glad to know you found our team at Greenway Kia West professional and helpful. Thanks for recommending us!

October 17, 2023

Dealership Rating
Employee Rating

I would’ve liked a better and more straightforward deal, but in the end I was happy with the purchase More

by mustangally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Greenway Kia West responded

While we're glad to know you were happy with your purchase, we apologize if the deal process wasn't as straightforward as it should have been. We always aim for transparency and efficiency in our transactions. If there's anything more you'd like to discuss or any other feedback you might have, please feel free to reach out directly at your convenience. Thank you, Alberto Ahumada - General Manager albertoahumada@greenwayauto.com

October 15, 2023

Dealership Rating
Employee Rating

I like the way they treat me they work very hard to help get what i want if i have a promple they help me with no matter what it is i have brought a lots cars in the past for my family that could not get a More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen , Alberto Ahumada, Diego Barroso, Jaris Dennis, Alex Patino, Javier Rodriguez

Oct 16, 2023

Greenway Kia West responded

Charlene, we're so glad to know that you've had such positive experiences with our team at Greenway Kia West. We appreciate your loyalty and look forward to continuing serving you in the future!

October 14, 2023

Dealership Rating
Employee Rating

Excelente servicio,,el mejor de todos talleres que he visitado,desde trato, amabilidad y dedicacion More

by Danilo gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen, Christian Perez, Mario Pinilla , Alberto Ahumada, Diego Barroso, Mark Foster, Arturo Ramirez, Javier Rodriguez, Eddie Soto

Oct 16, 2023

Greenway Kia West responded

Danilo, gracias por la reseña! Esperamos volver a verle en Greenway Kia West!

October 11, 2023

Dealership Rating
Employee Rating

My salesman was friendly, easy to work with, no hassle negotiation, and pricing was fair More

by tfan2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Ramirez, Ricardo Odelis

Oct 12, 2023

Greenway Kia West responded

These are all things we love to hear! We're delighted our team could help make your Greenway Kia West experience a smooth success. Safe travels, and we'll see you next time!

October 10, 2023

Dealership Rating
Employee Rating

The only positive thing I can say is that when I left the lot and got a nail in my tire they replaced the tire free of charge. Everything else about this experience was terrible. I originally purchased a 202 More

by Notsohappycusomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 11, 2023

Greenway Kia West responded

We're truly sorry to read about your experience. It's important that our customers feel they can trust us, and it seems we've fallen short in this instance. We'd like the opportunity to discuss these issues further with you and see what we can do to rectify the situation. Please reach out at your earliest convenience so we may assist you directly. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 11, 2023

Notsohappycusomer responded

I have tried contacting and speaking with a General Manager several times over the course of 2 months and I am always told they are too busy to answer the phone; my name and number is taken but I never get called back. I have sent an email to the above address. I guess we shall see if Kia truly wants to rectify their egregious customer service experience.

October 06, 2023

Dealership Rating
Employee Rating

Great service moreover I didn’t make a booking. Next service I gonna make booking More

by germanmespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

Oct 09, 2023

Greenway Kia West responded

We're delighted we could welcome you to Greenway Kia West even without a booking! If there's anything we can assist you with next time, please feel free to reach out. Until then!

October 02, 2023

Dealership Rating
Employee Rating

No lo recomiendo por qué hay cosas dentro del negocio que la verdad no estoy de acuerdo que me cobren More

by Jeison2426
Recommend Dealer
No

Other Employees Tagged: Mark Foster, Ray Paz, Javier Rodriguez

Oct 09, 2023

Greenway Kia West responded

Lamentamos escuchar que tuvo una experiencia menos satisfactoria con nosotros. Nos gustaría entender mejor sus preocupaciones y ver cómo podemos mejorar su percepción de nuestro negocio. Por favor, no dude en ponerse en contacto para discutir esto más a fondo. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 10, 2023

Jeison2426 responded

Buenos días realmente estoy insatisfecho con el negocio realizado primero al momento de firmar mis papeles con la persona de Creditos quería ponerme un montón de garantías y cosas adicionales que yo no le pedí y al momento de quitarlas el servicio fue pésimo por otro lado me están cobrando dos cosas dentro del negocio que no me quedaron nada claras no se para que son y por eso realmente no puedo recomendarlos como un dealer serio lo único a destacar es la disposición del asesor.

September 27, 2023

Dealership Rating
Employee Rating

Was great nice people’s on time thanks guys wait time was less then expected More

by gresham24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Gresham, Christian Perez , Alberto Ahumada, Mark Foster, Javier Rodriguez

Sep 28, 2023

Greenway Kia West responded

It was our pleasure to serve you in such a friendly and efficient manner! Thank you for the excellent review and for trusting Greenway Kia West with your business. Have a wonderful day and we hope to see you again down the road!

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