Mac Cumbur | Page 26

I prefer dealing with a service department that I can trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service inte trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service intervals. Jessica failed to keep me updated on my service. I had to text and request the status. Thirty minutes later she responded and I had to walk over to her to check out. I also had to review the paperwork to see what was done and upon reading, i found out that I would need to return for recall SC280 because the part needed to be reordered. I asked her how long I had to wait and she said that someone from parts would call me in a couple of days. Had I note read the correspondence I would have never known because she failed to let me. I had signed and keys were in my hand and something told me to read what was done to my car and check my oil level before leaving because I had oil issues with my previous 2016 Kia. After waiting hours for an oil change, it was never done and my oil light came on. My car also stop in the middle of traffic while turning and the oil light came on within days of being serviced. This could have been tragic. Kia has an known issue and refuse to admit there is a problem with their engine and oil consumption. Take ownership and replace engines or put your customers in a new car. Trust and reliability means everything to me. More

by brontia.camper Verified Customer Verified Customer

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excellent, good service, clean, good work, professional employees, transparent negotiations, help, on time, friendly, attentive. employees, transparent negotiations, help, on time, friendly, attentive. More

by henao.gladys Verified Customer Verified Customer

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Been working with this dealership for about 15 years. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. More

by DENIS5 Verified Customer Verified Customer

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Awesome service! My wife had a medical appt the same afternoon, so we asked Ray Paz (our sales rep) if he could get a sale done in a very short period of time. He and My wife had a medical appt the same afternoon, so we asked Ray Paz (our sales rep) if he could get a sale done in a very short period of time. He and the whole team worked to make it happen. People were courteous, polite, helpful. More

by robincargill Verified Customer Verified Customer

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The people at the dealership are always curtious and professional when taking care of their customers! professional when taking care of their customers! More

by ninawright1721 Verified Customer Verified Customer

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I spent the whole day on other Kia dealers looking at cars for my growing family, and none of them could even come close to the deal I received here. I’ll definitely come back next time I need to purchas cars for my growing family, and none of them could even come close to the deal I received here. I’ll definitely come back next time I need to purchase another vehicle. More

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This is the worst dealership I have ever been to. There is no transparency, a manager takes a car that is advertised for sale this having the customer wait for the vehicle the next day to be returned There is no transparency, a manager takes a car that is advertised for sale this having the customer wait for the vehicle the next day to be returned. The miles on the listing is way off than the actual miles on the car. The dealership itself is very unpresentable, the sales people just very unprofessional, don’t look sharp and very sneaky with numbers. More

by Queenv Verified Customer Verified Customer

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They were all very personable. They worked very hard to get me the car I wanted. They worked very hard to get me the car I wanted. More

by Happy Verified Customer Verified Customer

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They are very professional and helpful. I will definitely recommend them to anyone who is looking for a car in Orlando. I will definitely recommend them to anyone who is looking for a car in Orlando. More

by CARLOLAQUIAN Verified Customer Verified Customer

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I would’ve liked a better and more straightforward deal, but in the end I was happy with the purchase but in the end I was happy with the purchase More

by mustangally Verified Customer Verified Customer

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