Mace Bradley | Page 8

Mace was a wonderful sales rep to work with, as was the rest of the team. Pleased with the deal we were able to make on a new car, thanks to SB Hyundai. Also appreciate Mace's proactive follow-up since, ni rest of the team. Pleased with the deal we were able to make on a new car, thanks to SB Hyundai. Also appreciate Mace's proactive follow-up since, nice to know that we have someone to reach out to for support when needed. More

by Misbah R. Verified Customer Verified Customer

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The 10 year manufacturer warranty was reduced to 6 years starting that we are considered the second owner when we bought back the leased vehicle. We had specifically asked about the transfer of warranty bef starting that we are considered the second owner when we bought back the leased vehicle. We had specifically asked about the transfer of warranty beforehand and were informed it will transfer. More

by sonalidk Verified Customer Verified Customer

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Mace was fantastic! I would highly recommend him to anyone. Very personable - good energy. And very knowledgeable about the product and company. I would highly recommend him to anyone. Very personable - good energy. And very knowledgeable about the product and company. More

by Justin Verified Customer Verified Customer

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The entire experience was positive! Mace was a joy to work with - easy going, no pressure sale and very knowledgeable! Mace was a joy to work with - easy going, no pressure sale and very knowledgeable! More

by corey48 Verified Customer Verified Customer

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Overall good experience. No pressure whatsoever. Brennan handed me over to Mace on my second visit after a very brief first visit. Mace was outstanding! No pressure whatsoever. Brennan handed me over to Mace on my second visit after a very brief first visit. Mace was outstanding! More

by jerry91 Verified Customer Verified Customer

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easy transaction; excellent follow up. found the car I wanted. trade in experience was easy and fair found the car I wanted. trade in experience was easy and fair More

by jjsib5 Verified Customer Verified Customer

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I met with several people during my purchase transaction and all were helpful and not pushy. My salesperson, Mace, sealed the deal. I would highly recommend him and it’s not something I do easily. and all were helpful and not pushy. My salesperson, Mace, sealed the deal. I would highly recommend him and it’s not something I do easily. More

by dchambersms Verified Customer Verified Customer

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After 1 week the service center didn't call with service updates, didn't call when the car was ready, or confirm what service was performed when I came to pick up my car. I was informed it was because my s updates, didn't call when the car was ready, or confirm what service was performed when I came to pick up my car. I was informed it was because my service representative was off work that day. I had to call my rep a few days later to find out the work performed and ask why the service light was on. He wasn't able to confirm if the recall was performed or if the tires were rotated because there were no notes in the system. I had to return to the service center to have the services performed to ensure they were indeed performed and documented. I was provided a loaner car for the second visit as I was not provided a loan for the week they had my car during the initial service. I also did not receive any service updates or return phone calls during the week they had my call on the initial visit because my representative was not at work. Hyundai should have a better notification system in place for when a service representative is unavailable. Any rep should be able to provide basic information such as the work performed and the service status. Or at the very least return a customer's phone call when they are inquiring about their car that was at your facility for a week over a basic routine 10k mile service. More

by tntjackson Verified Customer Verified Customer

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Great dealership to buy a car at. Look for MIKE or Mace they are patient and helpful. Look for MIKE or Mace they are patient and helpful. More

by castillo.nestor Verified Customer Verified Customer

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Good service . Very professional. I have been using your service since 2020 . I purchased my electric Kona from your dealership. Very professional. I have been using your service since 2020 . I purchased my electric Kona from your dealership. More

by mahesh0 Verified Customer Verified Customer

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