Mace Bradley | Page 9

I met with several people during my purchase transaction and all were helpful and not pushy. My salesperson, Mace, sealed the deal. I would highly recommend him and it’s not something I do easily. and all were helpful and not pushy. My salesperson, Mace, sealed the deal. I would highly recommend him and it’s not something I do easily. More

by dchambersms Verified Customer Verified Customer

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After 1 week the service center didn't call with service updates, didn't call when the car was ready, or confirm what service was performed when I came to pick up my car. I was informed it was because my s updates, didn't call when the car was ready, or confirm what service was performed when I came to pick up my car. I was informed it was because my service representative was off work that day. I had to call my rep a few days later to find out the work performed and ask why the service light was on. He wasn't able to confirm if the recall was performed or if the tires were rotated because there were no notes in the system. I had to return to the service center to have the services performed to ensure they were indeed performed and documented. I was provided a loaner car for the second visit as I was not provided a loan for the week they had my car during the initial service. I also did not receive any service updates or return phone calls during the week they had my call on the initial visit because my representative was not at work. Hyundai should have a better notification system in place for when a service representative is unavailable. Any rep should be able to provide basic information such as the work performed and the service status. Or at the very least return a customer's phone call when they are inquiring about their car that was at your facility for a week over a basic routine 10k mile service. More

by tntjackson Verified Customer Verified Customer

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Great dealership to buy a car at. Look for MIKE or Mace they are patient and helpful. Look for MIKE or Mace they are patient and helpful. More

by castillo.nestor Verified Customer Verified Customer

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Good service . Very professional. I have been using your service since 2020 . I purchased my electric Kona from your dealership. Very professional. I have been using your service since 2020 . I purchased my electric Kona from your dealership. More

by mahesh0 Verified Customer Verified Customer

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Maceo and Dylan walked me through the process of purchasing my car with grace and expertise. They answered all my questions and explained the perks of my vehicle and what was needed. I feel that I g purchasing my car with grace and expertise. They answered all my questions and explained the perks of my vehicle and what was needed. I feel that I got a fair deal and am so happy with my 2019 Elantra. I have already recommended Hyundai to others. . More

by princessbarbara29 Verified Customer Verified Customer

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Chelo gave us excellent service. He was very attentive and made us feel like we were appreciated. He was very attentive and made us feel like we were appreciated. More

by tkellyrpv Verified Customer Verified Customer

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Mace was very friendly from the moment I walked onto the lot. He made sure that I felt comfortable and not rushed. I appreciate that. Once I decided to lease the Santa Fe, I completed the application online lot. He made sure that I felt comfortable and not rushed. I appreciate that. Once I decided to lease the Santa Fe, I completed the application online to attempt to streamline the process. We were still at the dealership for over 3 hours. The car was finally washed and ready to go, however since it was dark there are water spots and streaks on the trim that need to be cleaned again. I would appreciate someone making time to detail the car again and to my standards. More

by sanders Verified Customer Verified Customer

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Mace was great! He was very professional and never made me feel pressured. Definitely satisfied with my certified electric car. He was very professional and never made me feel pressured. Definitely satisfied with my certified electric car. More

by sonniea77 Verified Customer Verified Customer

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Everybody at the dealership was kind, patient, knowledgeable, and professional. They made the car purchasing process very pleasant. knowledgeable, and professional. They made the car purchasing process very pleasant. More

by sean Verified Customer Verified Customer

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5 stars all around for Richard, Mace, Calvin and Jack. I have purchased multiple cars at this dealership and I only go to this Service Department. I have also referred my friends and family who have purch I have purchased multiple cars at this dealership and I only go to this Service Department. I have also referred my friends and family who have purchased or leased from this South Bay Hyundai Team. They are extremely friendly, knowledgeable, understanding, and patient with me and my referrals. They take the time to educate their customers regardless if they are a returning customer or a first time car buyer, and encourage questions to make sure that we are well-informed with the vehicles, sales, rebates, and options. It was extremely easy for me with my recent car purchase last month. I have already shared my positive experience with other friends in the market to purchase a car and they have asked me to refer them to the amazing Team that I worked with. Thanks very much! More

by huangshing Verified Customer Verified Customer

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