Mackenzie Albin
Mackenzie Albin at DePaula Ford
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Mackenzie Albin | Page 10

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.1
100 Reviews

Dealership Experience

6 yrs, 9 mos

4.1

100 Reviews

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100 Reviews of Mackenzie Albin

April 01, 2018

Dealership Rating
Employee Rating

Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa More

by RP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Moolick, Eric O'Reilly, Michael Chloroty

Apr 02, 2018

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! I'm thrilled to hear our sales team we able to exceed your expectations in leasing a new vehicle from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 31, 2018

Dealership Rating
Employee Rating

Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More

by WillMau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Belvedere, Carl Brickley

Apr 02, 2018

DePaula Ford responded

Hi Will! Thank you for sharing your experience with us! It's great to hear Carl and our sales team were able accommodate your needs, and get you into a new Mazda3! We truly appreciate your business, and want to welcome you to the DePaula Family. Enjoy your new ride!

March 30, 2018

Dealership Rating
Employee Rating

Great customer service and knowledgeable staff. Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about More

by Al Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2018

DePaula Ford responded

Hi Al! Thank you for taking the time to write a review for us! It's great to hear Mackenzie and our sales team were able to answer all of your questions and guide you through the process of buying your first Mazda! We truly appreciate your business, and want to welcome you to the DePaula Family!

March 28, 2018

Dealership Rating
Employee Rating

We are beyond thrilled hiow we were treated. Andy Masino, Mackenzie Albin and Brian went above and beyond to ensure our happiness and satisfaction. We will definitely recommend this Mazda dealers More

by WendyHayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Masino

Mar 28, 2018

DePaula Ford responded

Hi Wendy! Thank you so much for taking the time to share your experience with Andy and our sales team. It's wonderful to hear that we were able to meet all of your needs in purchasing your new Mazda from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 21, 2018

Dealership Rating
Employee Rating

Great Service Couldn’t recommend them more. They were fast and responsive to my needs and requests. They were able to turn around the deal and get me into the truck More

by Patgphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Allen Powell , Marat Lozhkin, Sal

Mar 22, 2018

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! It's wonderful to hear that Marat and our sales team were able to work out the perfect deal on a truck for you. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 13, 2018

Dealership Rating
Employee Rating

Mackenzie is No.1 in our book! Mackenzie is honest, patient, knowledgeable and caring. We are so thankful for all her help. She answered and explained all our questions. Thank you More

by Sue
Recommend Dealer
Yes

March 08, 2018

Dealership Rating
Employee Rating

2017.5 Mazda Lease Experience From my initial visit to driving away with my new lease, Zak Ballard was a huge help. He was very responsive to emails after my first visit which I re More

by mmora2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zak Ballard

Mar 09, 2018

DePaula Ford responded

Hi there! Thanks for taking the time to share your experience with us! It's great to hear Zach, Mackenzie and our sales time made your time with us as pleasant as possible. We truly appreciate your business! Enjoy your new Mazda 6, and welcome to the DePaula Family!

March 07, 2018

Dealership Rating

No hassle auto purchase No high pressure sales games. I was satisfied with the amount offered for my "trade in". I'll definitely return to DePaula for my next auto purchase. More

by TomW
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Albert Rodriguez

Mar 07, 2018

DePaula Ford responded

Hi Tom! Thank you for taking the time to share your experience with us! It's wonderful to hear you Albert and our sales team made the process easy and enjoyable for you. We truly value your business, as well as your recommendation our dealership! Enjoy your new ride, and welcome to the DePaula Family!

March 06, 2018

Dealership Rating
Employee Rating

Awesome experience I purchased a car from Steve in the winter of 2017. He was extremely helpful and honest about the whole purchase experience. He made the entire experi More

by Alissa Negus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zak Ballard , Steve Belvedere

Mar 07, 2018

DePaula Ford responded

Hi Alissa! Thanks for the 5-star review! It's great to hear your experience with our sales team was nothing less than top notch. We truly appreciate your business, and want to welcome you to the DePaula Family!

February 27, 2018

Dealership Rating
Employee Rating

Deep Blue CX-5 GT If you ever need a GREAT Mazda and a friendly face see Glenn at DePaula Ford. you will not be disappointed! We have bought/leased 5 Mazda's and Glen a More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings , Sal

Feb 28, 2018

DePaula Ford responded

Hi Kat! Thanks for the 5-star review! It's wonderful to hear that your experience with Glenn has kept you coming back again and again for now your 5th Mazda! We truly value your continued business, and hope to keep providing you the same customer service in the future. Enjoy your new CX-5!

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