Mackenzie Albin
Mackenzie Albin at DePaula Ford

Mackenzie Albin | Page 9

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.8
141 Reviews

Dealership Experience

8 yrs, 8 mos

4.8

141 Reviews

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141 Reviews of Mackenzie Albin

March 07, 2020

Dealership Rating
Employee Rating

My experience with DePaula Ford was my first one. I will return when I’m looking for another vehicle. Tyler, the service manager was very accommodating and Vonzel Legall walked me through all the options wi More

by Neil
Recommend Dealer
Yes

Other Employees Tagged: Tyler Foster, Vonzel Legall

February 12, 2020

Dealership Rating
Employee Rating

They were more than open to my wants and worked to get me the price wanted. I'm more than satisfied. Very good overall l. More

by Isiahmorant
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell , Joe shear

Feb 12, 2020

DePaula Ford responded

Thank you kindly for the five-star feedback! We are thrilled to know that you had an excellent overall experience.

February 11, 2020

Dealership Rating
Employee Rating

Super pleased with my F-150 Roush purchase experience! Wow, I am super pleased doing business with DePaula Ford. Purchased a new F-150 Roush pickup Saturday. after I had contacted Jayson, Mgr. few days More

by george1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell, Qasim Dawood , Frank, finance manager

Feb 12, 2020

DePaula Ford responded

George, we strive to have wonderful customer care at all times! We are happy to know that your car buying experience was top-notch with the team! Congrats on your F-150 Roush Pickup! If you ever need anything, be sure to let us know. Welcome to the DePaula family!

November 26, 2019

Dealership Rating
Employee Rating

Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More

by Kevin
Recommend Dealer
Yes
Nov 26, 2019

DePaula Ford responded

Kevin, thanks so much for the feedback! We are happy to have you as a part of the DePaula family! If you ever need anything, let us know Take care!

August 14, 2019

Dealership Rating

The service was excellent including the reasonable price. I went there to fix toe link which was one of recall items and they also found my car would need an oil change soon. I let them take care of both r More

by pbk97030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Napolitano

September 25, 2018

Dealership Rating
Employee Rating

Mazda CX-5 with Q and McKenzie Both Qasim (sales) and McKenzie (training/overview of vehicle) were energetic, professional and courteous. Q also called after the sale to make sure e More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood

Sep 28, 2018

DePaula Ford responded

Thank you for taking the time to write a review for us! It's great to hear you had such a pleasant experience with Q and our sales team. We truly appreciate your business, and want to welcome you to the DePaula Family! Enjoy your new ride!

August 14, 2018

Dealership Rating
Employee Rating

Fantastic Experience! We had an amazing experience at DePaula and with Albert. He was incredibly helpful but not pushy at all. When we arrived at the dealership, he came ou More

by RecentCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Belvedere, Albert Rodriguez

Aug 15, 2018

DePaula Ford responded

Hi there! Thank you so much for taking the time to share your story! It's great to hear you had such a wonderful experience with Albert and our sales team, and that they were able to answer all of your questions while making you feel comfortable throughout the entire process. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

August 01, 2018

Dealership Rating
Employee Rating

Mazda CX5 It was a great experience. Mike was easy to speak with, answered all of my questions. Has a great personality. Mackenzie was very knowledgeable and More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Belvedere, Mike “Big Mike” Haertel, Bryan Belinsky

Aug 03, 2018

DePaula Ford responded

Hi Dee! Thank you for taking the time to write a review for us! It's great to hear your experience with Mike and our sales team was truly enjoyable, and that you felt comfortable throughout the entire process of purchasing your new vehicle from us. We appreciate you giving us the opportunity to earn you business, and are very grateful for your recommendation to your friends and family. Enjoy your new ride, and welcome to the DePaula Family!

July 19, 2018

Dealership Rating
Employee Rating

Love my CX5 DePaula had the CX5 I was looking for. Easy setup for a test drive, good trade in & 0% financing. Great people, great experience, great SUV. More

by Awb-MazdaCX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Rodriguez

Jul 25, 2018

DePaula Ford responded

Hi there! Thank you for taking the time to write a review for us! It's great to hear Albert and our sales team were able to accommodate all of your needs in purchasing your new CX-5. We truly appreciate your business, and want to welcome you to the DePaula Family!

July 07, 2018

Dealership Rating
Employee Rating

Easy and straight forward. Everyone was very friendly and easy to work with, I didn't feel pushed or pressured in any direction I didn't want to go and the people at the dealer More

by drheff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Belvedere, Albert Rodriguez

Jul 10, 2018

DePaula Ford responded

Thank you for taking the time to share your experience! It's great to hear everything went smooth and you never felt pressured during your time with our sales team. We truly appreciate your business, and want to welcome you to the DePaula Family!

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