Mackenzie Albin | Page 9

I recently purchased a pre-owned truck from DePaula. I called days in advance to put a deposit down in fear of it being sold before I had the chance to get there. The sales and financial staff were very e called days in advance to put a deposit down in fear of it being sold before I had the chance to get there. The sales and financial staff were very easy to work with. They streamlined the entire buying experience as I was driving 3 hours to pick up my truck. All my information was taken over the phone and through text messaging. It doesn’t get easier than showing up, taking the vehicle for a test drive and signing on the dotted line. The detail shop dropped the ball a little bit. The truck wasn’t finished being detailed when we arrived. When it did come out it was washed but the grille had spots that were never hit with the pressure washer and the truck bed was never cleaned. There was what appeared to be pet hair on the dash that took 2 minutes to wipe off when I got home. I would expect a detail shop to be better than this. This dealership is huge and very busy with tons of foot traffic. It would be easy to see how a dealership like this would struggle to keep up with the amount of customers. Making an appointment is a must. I drove home pleased with my overall experience. Glad I found this truck on Facebook! More

by dy Verified Customer Verified Customer

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In the middle of two very large snow storms I am at the dealership buying a new truck who would of thought it would of been that easy. dealership buying a new truck who would of thought it would of been that easy. More

by luckiehawk Verified Customer Verified Customer

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Devin and the DePaula Ford team were outstanding, The sales manager Allen was so kind and accommodating he went above and beyond for this deal. Devin knew what features and price I wanted and got it done sales manager Allen was so kind and accommodating he went above and beyond for this deal. Devin knew what features and price I wanted and got it done. Michael in financing was knowledgeable and efficient. This was the fastest deal I’ve ever done, I am beyond pleased with every aspect of my visit. DePaula Ford definitely has earned a new lifetime customer. The sales and service is like No other! Thanks guys More

by Caresse927 Verified Customer Verified Customer

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I was so pleased with the professional, competent, knowledgeable salesperson, Devin McGuirk. He made my experience so pleasant and so efficient. I want to thank him knowledgeable salesperson, Devin McGuirk. He made my experience so pleasant and so efficient. I want to thank him More

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My experience with DePaula Ford was my first one. I will return when I’m looking for another vehicle. Tyler, the service manager was very accommodating and Vonzel Legall walked me through all the options wi return when I’m looking for another vehicle. Tyler, the service manager was very accommodating and Vonzel Legall walked me through all the options with Ford Pass both at the dealer and after I had the car home. Kris Abain was patient with me during the deal as well. More

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They were more than open to my wants and worked to get me the price wanted. I'm more than satisfied. Very good overall l. the price wanted. I'm more than satisfied. Very good overall l. More

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Super pleased with my F-150 Roush purchase experience! Wow, I am super pleased doing business with DePaula Ford. Purchased a new F-150 Roush pickup Saturday. after I had contacted Jayson, Mgr. few days Wow, I am super pleased doing business with DePaula Ford. Purchased a new F-150 Roush pickup Saturday. after I had contacted Jayson, Mgr. few days prior and discussed the Roush and my F-150 Lariat trade-in. Polite, efficient and knowledgable. Frank, finance mgr was friendly and professional and a car guy like me. No high pressure just an honest and solid staff. My salesman Qasim did everything possible to ensure my total satisfaction. I drove there from the Milford, PA area and am sure glad I did! We summer in Lake George and we will let all our friends here and there know about DePaula Ford and their wonderful staff. More

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Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More

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The service was excellent including the reasonable price. I went there to fix toe link which was one of recall items and they also found my car would need an oil change soon. I let them take care of both r I went there to fix toe link which was one of recall items and they also found my car would need an oil change soon. I let them take care of both recall item and oil change with synthetic. Both items were done in time and the price of synthetic oil change was reasonable too. More

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Mazda CX-5 with Q and McKenzie Both Qasim (sales) and McKenzie (training/overview of vehicle) were energetic, professional and courteous. Q also called after the sale to make sure e Both Qasim (sales) and McKenzie (training/overview of vehicle) were energetic, professional and courteous. Q also called after the sale to make sure everything was going well with the new vehicle. He followed through with every request and need. More

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