Madison Hess

I’m very happy with the vehicle itself and ultimately got the numbers where I needed them, but the buying process was stressful and required a lot more effort than expected. I strongly recommend reviewing ev the numbers where I needed them, but the buying process was stressful and required a lot more effort than expected. I strongly recommend reviewing every document carefully before signing anything. The finance office initially included add-ons and pricing changes that I had to question multiple times before receiving the correct final buyer’s order. I also felt pressured not to contact my own credit union, which was frustrating. That said, once I pushed back and verified everything myself, the dealership did adjust the pricing and remove products I did not want. The vehicle was clean and as described, but transparency and communication during financing could definitely improve. More

by KENYA G Verified Customer Verified Customer

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They are awesome. really easy to work with a++++ place highly recommended. clean dealership awesome employee. really easy to work with a++++ place highly recommended. clean dealership awesome employee. More

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Super smooth experience, the staff was very clear with every detail on the car and with the whole process of going forward. From front end, finance, management and the love encore team Julian and Jennyfer every detail on the car and with the whole process of going forward. From front end, finance, management and the love encore team Julian and Jennyfer. For my first time being at a dealership this experience couldn’t have been better. I will always recommend this location. S/o Jonathan for everything and for this awesome picture of my first Subie. More

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